Adrianne Redmond Email & Phone Number

Peachtree City, Ga, Us

Fayetteville, Georgia, United States

• Day-to-day operations including personnel, gym activities and schedules, customer relations, administrative duties.• Creating new strategies for growth and putting them into practice.• Maximizing member retention by ensuring high levels of customer service.• Building company image by collaborating with customers.• Developing strategic plan by studying technological and financial opportunities, presenting analysis, and recommending objectives.• Membership sales, inquiries, and customer retention.• Provide service excellence through courteous, informed, accessible, and professional engagement.• Engaging with members to ensure needs are met and identifying further business development opportunities.

Sherwood, Arkansas, United States

• To provide staff training of all applicable software solutions onsite.• Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.• Identified potential sales and cross-selling opportunities and informed supervisor.• Oversaw implementation lifecycle processes based on organizational needs, regulatory requirements, and customer demand.• Assessed client’s requirements; creating plans and schedules to ensure that implementations are completed on time and within budget.• Monitored systems in operation and quickly troubleshoot errors.• Troubleshooted and developed solutions to implementation problems or challenges.• Collaborated with team to achieve sustainable growth.• Implemented new processes to improve efficiency and customer satisfaction while reducing costs.

Little Rock, Arkansas, United States

• Aligned multi-teams’ efforts behind unified solution promotion strategies, creating overarching strategies for customer guidance and communication.• Helped customers choose solutions suited to specific residential needs by offering insight into available product or service options.• Designed and implemented the customized service solution development and sales actions.• Leveraged technical expertise to achieve system operability and resolve errors.• Identified issues, analyzed information, and provided solutions to problems.• Offered friendly and efficient service to customers, handled challenging situations with ease.

Little Rock, Arkansas, United States

• Demonstrated advanced knowledge of Comcast products, promoting and selling offerings to individual customers by knocking on every door within assigned territory. Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing, and campaigns for video, high-speed internet, and voice.• Effectively communicate and develop rapport with customers. Evaluate individual customers' existing and potential product needs and make recommendations. Increases customer understanding of Comcast products and pricing models as well as a competitive advantage over other service providers. Evaluate competitive offers and frame responses to show the benefits of Comcast.• Creates and executes turf management plans without assistance, utilizes experience-based sales techniques, and operates independently.• Displays competent time management and organizational skills.

Little Rock, Arkansas, United States

• Technical expert of the Verizon Wireless platforms with a deep understanding of telecommunications networks.• Serving as a Technical Customer Support professional dealing with complex technical matters.• Handling incoming customer requests, both from external and internal calls as well as from vendors by raising and managing cases with end-to-end accountability; this includes but is not limited to investigating and troubleshooting, analyzing, finding resolution, validating, escalating, and communicating.

Chicago, Illinois, United States

• Prospect for new customers through a high volume of customer touchpoints to effectively grow your book of business.• Build, grow, and maintain positive relationships with your customers.• Research current and potential customers to understand their business, and educate them on the value of working with CDW• Educate, strategize, and successfully sell the industry’s top technology products, services, and solutions• Collaborate with peers and industry partners to bring the best technology solutions to your customers• Applied sales strategies to engage in new business opportunities and develop existing accounts.• Cold-calling at least 80 calls per day.

Certification, Sales Engineering

I am currently attending Careerist with a graduation in place. I have achieved a 90 and above on all tests. I am also a Sales Professional.

Network And System Administration/Administrator, 3.0

This school closed its doors in September of 2016. I had a semester to complete before I would receive my A.A.S. in Networking.

Associate Of Applied Science, Hospitality Administration And Management

Activities and Societies: Class PresidentCustomer Relationship Management (CRM) · Nutritional Counseling · Hospitality Industry ·.

Associate Of Arts And Sciences - Aas, Hospitality Administration/Management, 3.0

Activities and Societies: Class President 2nd Year