Adrianne Ridder Email & Phone Number

Fort Collins, Colorado, United States

• Empowering clients to feel confident in using our software to help run their business
• Investigate and solve problems related to websites, marketing software, and billing inquiries using Zendesk
• Educate my team and clients on our marketing software and website editor
• Expand and refine our knowledge base and pre-written ticket responses

Fort Collins, Colorado, United States

• This role is an extension of the Platform Advisor role with the added responsibilities:
• Assisted the Lead Platform Advisor in team management tasks
• Ideated and refined cross-department functions
• Became a main point of contact for our team's knowledge and abilities
• Collaborated with Customer Onboarding to optimize processes
• Communicated new processes with our team through documentation, meetings, and chat

Fort Collins, Colorado

• Platform Advisors are the go-to support team for our company's software, Marketing 360®. We adapt to new technology and processes on the regular. Our primary responsibility: knowing the platform and teaching it.
• Revamped the company-standard setup process for all client accounts
• Built & reported on email automations to follow up with webinar attendees
• Collaborated with our Content Team Leaders to introduce a new service: newsletter and welcome email packages
• Wrote 10+ support articles for our database
• Recognized by the Director of Customer Success as "Responsible for almost every single knowledge-based article that is in the Knowledge Base"

Fort Collins, Colorado

• I assisted the director of our team with their Marketing book:
• Organized and wrote ads, video scripts and social posts
• Collaborated with our creative departments
• Followed up with client communications
• Nerded out on spreadsheets to help coordinate department goals
• Managed email marketing campaigns & automated journeysThere's something so heart-warming about seeing the small businesses you help grow out in the wild!

Fort Collins, Colorado

• Originally I was brought into the company to help edit photos and got to throw in the occasional concept as a part-time employee. I was fortunate for this unique opportunity to start in Design then transition to Sales..
• Managed 13 diverse accounts in business-to-business sales
• Processed and maintain orders through Simparel, an order maintenance program
• Communicated with the warehouse to ensure shipping is meeting customers' needs
• Oversaw projects from concept to final product to meet the vision of influential customers
• Facilitated cross-department communication within the building to improve company efficiency and deliver to the customer on-time

Fort Collins, Colorado Area

• Edited photographs using Adobe Photoshop CS6
• Drafted costume concepts using Illustrator CS6 or by hand then color using Photoshop CS6
• Selected fabrics to visualize and price costume concepts
• Designed towards an objective with an open mind for comments and changes
• Created backgrounds for social media

Loveland, Colorado

• The best part about this job was feeling like I owned the business. I had the freedom to implement more efficient spreadsheets and documents. It was an added responsibility of mine to establish a standard training.
• Managed day-to-day operations of a 42-unit apartment complex
• Streamlined physical and electronic files for ease of reference and organization
• Marketed available units though Zillow, Apartments.com, and Craigslist
• Communicated professionally and effectively with tenants, employees, and vendors
• Prioritized projects and found the right people to take on the tasks

Niimi, Oakayama, Japan

• No job has better brought out my love for helping people than as a teacher. It felt natural to me to bring humor and gamification to the front of a classroom. When I had a chance, I also volunteered in art classes and.
• Brought effective communication and excitement to a second language classroom
• Took the initiative to create new games, visualize vocabulary, and promote monthly events
• Collaborated with teachers to successfully deliver lessons to students aged 3 to 16
• Created engaging, online accessible materials such as games and Power Point flashcards
• Shared American culture with students, teachers, and community members

• What a great position for people-persons like me. I still walk into grocery stores from my territory and get to be one of those "inside people" who strikes up a friendly conversation with department managers. The.
• Promoted product distribution and sales
• Formed business relationships with managers and employees in 24 store territory
• Represented well-known companies such as Dole, Oscar Mayer, and Johnsonville
• Team player in developing templates, slide shows, and spreadsheets to capture retail results from 13 merchandisers
• Worked with and lead teams on shelving resets

Laurel Hall

• After studying abroad, I rushed to this building in search of a job opening. Lucky for me it was right up my ally in Marketing! I got to see the whole span of marketing from working the booth at fairs to event.
• Established brand image through social media, print material design, video production, and event planning
• Edited brochure to represent the brand under the department's graphics limitations
• Prepared and presented in study abroad social events
• Recruited students to study abroad
• Produced informational videos

Planned and managed the art tableOrganized the activities closet

Gave customers a thrilling corn maze experience

Self-taught ice cream tosserGave customers a friendly, ultimate ice cream experience

Bachelor Of Science (Bs), Business Administration, Marketing, 3.5

Activities and Societies: RamCosplay, Cultural Mentor, Global Business Network, Students for Study Abroad

Ceramic Arts And Ceramics, 4.0

Attended Fall 2014 to take ceramics as a studio art elective to be transferred to Colorado State University

Study Abroad, Japanese Language, International Marketing, Ceramics, 3.5

Activities and Societies: Blind Spot sports circleInternational team captain for Sports Day. Helped teach English in the classroom and on.

Courses Taught Within High School, Language Arts, 4.0