- Development of daily performance reports and monthly reports for the Sports section of the website with precision and attention to detail.- Analysis of odds from major competitors to ensure Betsul's competitiveness in the national market, showcasing a commitment to tailored service.- Creation and management of odds templates using provider control tools, demonstrating proficiency in advanced tools.- Approval and implementation of improvements and new tools for an enhanced customer experience (e.g., Betbuilder, Long-term bets, Outrights, etc.), showing dedication to personalized assistance.- Identified and addressed potential risks posed by problematic customer behavior, taking proactive measures to minimize negative impacts on the website.- Collaborated with teams to create engaging weekly promotions for the Sports and Casino sections, showcasing negotiation skills.- Organized the schedule of sporting events featured on the website, ensuring a smooth user experience.- Analysis of competitions for odds development and their availability on the Betsul website.- Analysis of VIP customer databases to develop targeted CRM strategies, integrating the company's areas.- 40% increase in NGR results, demonstrating commitment to the company's goals.

As a sole proprietor and with 7 years’ experience, I specialize in developing interpersonal and financial management solutions tailored for professionals in the Sportsbook Investment market. My role involves analyzing probabilities and odds for sports events, contributing to the strategic decision-making process in the betting industry.

- Coordinated service contracts between Job Engenharia, SABESP, and the City of São Paulo.- Established direct relationships with key coordinators, managers, and directors at SABESP units throughout São Paulo.- Engaged with city councilors and sub-mayors to address community demands and needs.- Led the coordination of water and sewage flow measurement contracts for major SABESP consumers.- Managed contracts with major consumers, including retail, healthcare, industrial, transportation, and residential sectors.- Oversaw the "Córrego Limpo" program, aiming to eliminate sewage discharges in watercourses and restore over 40 polluted streams in São Paulo.- Developed and improved technologies in collaboration with suppliers in Germany, the Netherlands, and Australia.

- Managed installation teams for the company's environmental solutions.- Prepared budgets, handled commercial sales, and executed post-sales services and technologies.- Oversaw infrastructure projects for installing Sewage Treatment Stations and provided training for equipment maintenance.- Led projects in solar energy, photovoltaics, and rainwater reuse for industrial and residential purposes.- Established relationships with major companies, including Acciona, Frango Assado, CPFL Energia, CCR, Kraft, SESI, among others.- Provided end-to-end customer service, from prospecting and acquisition to post-sales and customer loyalty

- Provided public assistance in environmental licensing processes.- Initiated environmental licensing processes for key companies in Limeira and the surrounding region.- Facilitated processes related to the Green Agenda (Legal Reserves/Intervention in APP).- Achieved a 95% approval rating from the population for new services.- Improved the efficiency of issuing new environmental licenses and reduced the administrative sector's workload..