Adriano Anjos Email & Phone Number

Miami Beach, Florida, United States

Consistently received customer satisfaction ratings of 95% due to friendliness, speedy service and attentiveness. Talented server bringing skills in order management, payment processing and upselling. Provided a high level of customer service by assisting customers with any questions and concerns.* Selected Achievements: > Drove business, sales, and revenue growth by providing an upscale customer service experience while selling high-profit items; > Experience with VIP customers including celebrities;> Managed multiple tables and guest interactions while delivering a 5-star quality dinning experience.

Miami Beach, Florida, United States

Miami, Florida, United States

Miami, Florida, United States

> Primary point of contact for credit card holders, providing superior customer satisfaction and answering in depth account questions, including payment disputes. Monitoring accounts for fraudulent activity and liaising between customers and compliance department to resolve issues;> Ordered new personal credit cards and process card related changes and requests; Utilized strong written and verbal communication skills by phone, email, or letter, in a timely manner;> Assisted in exceeding service goals by minimizing customer wait times and accurately and efficiently servicing customers' needs;> Consistently enhanced customer loyalty by providing superior banking and service experience.