Adriano Reginaldo Email & Phone Number

Denver, Co, Us

São Paulo, Sp, Br

Responsible for business administration, customer relationship, marketing strategy and sales growth.

Saint-Ouen, France, Fr

Responsible for all Operational Areas of Allianz Partners in Brazil, delivering all services with high quality/client satisfaction. The Responsibilities include innovation/digitization (end-to-end digital journey) of all services, projects (agile model) and IT management, cost control/planning, antifraud, facilities, procurement, the management of 12 direct managers and about 1,300 staff/people.

Chesterfield, Mo, Us

IT Services & Operations Director for Brazil´s Accounts.Responsible for all IT Services Delivery/Operations (on going Applications Development and Operations related to all BSS/OSS solutions) for all Accounts in Brazil reaching the best cost benefit (using the bestshore - in and offshore resources), meeting financial targets, SLAs, customer satisfaction.

Armonk, New York, Ny, Us

Responsible for all Transitions (bringing clients/environment to IBM) and Transformations (Technological, Process and “People” Transformation) of all very large, medium and small Strategic Outsourcing projects in LA. Approximately (average) 35 large projects and 230 medium/small in progress simultaneously in LA This responsibility includes: Indentifying the customer needs, defining with the Engagement group the solutions & pricing, planning and executing all large Outsourcing projects in LA related to Strategic Outsourcing Deals. Customers satisfaction for all projects (innovation, solution design, implementation/execution), customer facing in all regions during the project execution, as well the management of each project at country level.

Houston, Texas, Us

Responsibilities over the IT Delivery for Vale (global HP account), which is one of the TOP Global Account for HP. It is one of the largest mining company in the world.This responsibility includes: Operating, maintaining, supporting, implementing and developing the Vale’s infrastructure Globally, Customers satisfaction for all services delivered, SLAs management, customer facing in all regions;The management in matrix model of more than 1,200 people dedicated to Vale’s account globally;Pre-sales and pricing activities to new services.

São Paulo, Br

Grupo Qualicorp (Qualicorp) is the leader in health benefits management services in Brazil representing about 2.8 million beneficiaries. • IT and Business Operations Director for Qualicorp, which includes the responsibilities over the entire IT (System Development, Architecture, Infrastructure, Security and other), as well Business Operations (Invoicing, Call Center, Back Office, Customer Retentions, Business Process and Others). Additionally, responsible for Medlink Company´s P&L (Connectivity Company from Qualicorp Group)

Rio De Janeiro, Rio De Janeiro, Br

Oi (Oi + BrT from Telemar group), the largest private company in Brazil is also the largest Telco company, in Brazil, serving 53 million subscribers.• IT Service, Infrastructure & Cyber Data Center Director for Telemar Group/Oi (Oi + BrT), which includes Hosting and ASP(application service provider) for external customers like Banco do Brasil (Brazilian Bank), Santander Bank, Bunge, Furukawa and othersResponsible for all integration between Oi and BrT, regarding Infrastructure Services and Hosting & ASP (Applications Services Provider) for external customers (more than 300). I am also responsible for planning, implementing, operating, maintaining, supporting, and developing the infrastructure with the fifth larger Data Processing Environment in Brazil (12 Data Centers total), which includes the midrange/open platform (+ than 10,000 servers – Unix, Windows and Linux), Mainframe (four Mainframes, including T-Rex machine – more than 21,000 MIPS total), Network environment (Switches, Routers, etc), Distributed Computers (more than 36,000 desktops) and more than 140.000 users. The responsibilities also include business continuity activities, disaster recovery plans, security tools, compliance and applications interfaces/solutions that support the business needs, as well IT services (Hosting and ASP).

São Paulo, Sp, Br

• I/T Director – Applications Development Director - 2 YearsDevelopment, construction, acquisition of packages from de market, maintenance , support and implementation of all applications/systems.• I/T Director – Infrastructure and Operations Director – 2 Years Technical support, Data Center operations & production, SLA Management, Distributed Computer, Helpdesk, Security Implementation, Business Continuity, Projects and all ITIL Disciplines (Change, Problem, Incident, Configuration, Asset Management, etc).• Service & Technology Director – 10 months accumulating the above position.Process definition and Services Management/Monitoring for all Telecommunication systems and components. This position combines several IT and Mobile Phone Technology responsibilities.

New York, New York, Us

I/T - Director – Business Continuity, Quality, Processes, DC Operations, Technical Support, Network, Security and IT Compliance – Sao Paulo - BrazilIn this position I was responsible for Developing Business Continuity Plans, Quality of Process and IT Services, IT operations/Technical Support and applications interfaces/solutions that support the business needs.

Wayzata, Minnesota, Us

Responsible for managing all aspects of Cargill’s global initiative to implement and maintain WAN/LAN services to Cargill operations (80,000 employees in over fifty countries worldwide), including the following: Coordinating the design, implementation, management, support and research of Cargill’s WAN (worldwide more than 1,500 WAN connections – TCP/IP, IPX, SNA, ATM, Frame Relay, Private Lines, VSAT and Sonet Rings) for USA, Latin America, Asia and Europe. Managing the North America($13.6M/year) and the International ($8.8M/year) WAN budget and other financial aspects. Managing day-to-day activities of WAN staff, including four Service Managers. Developing and Implementing the Disaster Recovery plan for North America and “HUB” sites.Maintaining a highly reliable, efficient and cost-effective WAN service and Integrating Voice/Data/Video worldwide.Working closely with 100+ Cargill business units to provide WAN solutions.

Master, Mba - Master In Business Administration

Bachelor In Telecommunications - Minnesota / Usa, Telecommunications Management