Adrian Perillo Email & Phone Number

Sydney, New South Wales, Au

Tyro Health incorporates a range of payment services built for healthcare professionals, incorporating both EFTPOS and Online solutions, that we bring together via one omni-channel experience. I'm proud to have been part of the team that has built this business into one of Australia's leading health payment platforms.As the CEO of the Tyro Health business unit, I lead and oversee all aspects of business strategy, product development, engineering, sales, customer support, marketing, and partner management. Guiding a dedicated team of approximately 65 professionals, I am committed to driving growth and innovation within the payments industry.In my role, I am responsible for:* Developing and executing strategic plans to achieve business goals and objectives, enhancing market position and financial performance.* Leading product development initiatives, ensuring alignment with market needs and regulatory requirements.* Overseeing engineering and technology operations to deliver high-quality, reliable solutions that delight customers.* Driving sales strategies and fostering relationships with key partners including enterprise customers, insurers and practice management systems.* Enhancing customer support services to improve client satisfaction and retention.* Managing marketing efforts to strengthen brand presence and attract new customers.* Building and maintaining strategic partnerships to expand business opportunities and drive mutual growth.My leadership is dedicated to fostering a culture of continuous improvement, adaptability, and customer-centricity.

Sydney, New South Wales, Au

Tyro Health is a business unit of Tyro Payments managing Tyro customers in the health and disabilities industry, including allied health, primary care, dental, medical specialists, hospital and pharmacy providers. Our solutions, which incorporate both our leading EFTPOS and Online payment and claiming solutions, make it simple for providers and insurers to pay and be paid.While my role covered a wide remit across this new business unit, I was most focussed on commercial aspects of the business, including overall business strategy, product management and development, managing partners and integration with the broader Tyro Payments business.

Melbourne, Victoria, Au

Medipass was created to make it easy for healthcare practitioners to get paid. Our software connected practitioners to both insurers and practice management systems, to enable instant eligibility checks, straight-through claims and simple out of pocket payments. Within a few short years, Medipass was one of Australia's leading health payments platforms. I joined Medipass as part of the founding team, taking on responsibility for commercial development, including proposition design, product/market fit, sales (enterprise sales, plus direct to customer), support, marketing, finance, as well as building a high performing team of exceptional staff.Medipass was nominated for FinTech Organisation of The Year at the 2019 Finnies.Medipass was acquired by Tyro Payments Ltd in May 2021.

Sydney, Nsw, Au

Telstra Health was established in 2013 as a standalone business unit of Australia’s largest telecommunication and technology company. In the following two years, Telstra Health invested and partnered with 18 companies to become Australia’s largest eHealth company, employing over 800 staff and offering digital health solutions to segments across the health system.My role was to leverage these provider-focussed solutions to create a consumer focussed business. I led a cross-functional team to:- design and build the product proposition from the ground up- build and support the team required to bring the vision to life- work with customers to lock down commercial propositions- build and launch the application into market.In February 2017, HealthNow was successfully launched. It was one of the first applications which has been approved by the Australian Digital Health Agency to allow patients to view their My Health Record.

Victoria, Au

Managing Medibank's portfolio of products targeted at Consumers, incorporating Private Health Insurance and General Insurance (Pet, Life and Travel Insurance). Responsibilities included:- P&L responsibility for $4.2b in revenue and over 3 million members.- End-to-end product lifecycle management, including exiting products and development of new product to meet profitable growth objectives.- Direct line accountability for team of product and fund policy managers.Led the development of Medibank's future Customer Value Proposition to address increasing competition, disruption and the rising costs of healthcare. Propositions considered how to best leverage new technology and business models to drive exceptional customer experiences across their journey with Medibank, with an overall objective of achieving ongoing profitable growth.Achievements included:- Led the largest product build and remediation program in Medibank's history that was the major contributor towards a 10.1% increase (or $77.5m) in Gross Profit for FY15.- This required complex end-to-end management of multiple streams of work, including development of Product Strategy and Business Cases, then working closely with cross-functional partners to ensure seamless delivery to market.- Built a strong team with a clear understanding of goals and objectives. Major contributor to product team delivering Medibank's highest staff engagement score for 2015, at 93%.

Melbourne, Victoria, Au

Sensis is one of Australia’s leading Digital Marketing Services provider, servicing the advertising needs of over 200,000 Small & Medium Enterprise customers. Sensis’ portfolio of products includes icons such as Yellow Pages, White Pages and Whereis, as well as new market-leading digital offerings including Websites, Search Marketing and Social Services. In 2013, ownership of Sensis moved from Telstra to US based Private Equity firm, Platinum Equity.Adrian lead the Search Marketing portfolio of products that Sensis sold to Small & Medium Enterprises, including both Search Engine Marketing (SEM/PPC) and Search Engine Optimisation (SEO). This included P&L and product lifecycle ownership.Achieved double digit revenue growth, customer growth and even greater profitability improvement in a highly competitive and rapidly changing industry. Launched new products such as Sensis SEO, exit of non performing products and management of current products to deliver exceptional customer service.Considerable people and change focus due to transformational nature of this new, but highly competitive industry.Management of over 20 vendor partners, including major Search Engines such as Google, Yahoo! and Microsoft/Bing.

Melbourne, Victoria, Au

Responsible for building compelling Local Search value propositions for both users and advertisers, across all digital platforms (Desktop, Tablet, Mobile). Key brands include Yellow Pages, Whereis, Citysearch and GoStay.Responsibilities included:* Managing a P&L to drive contribution targets* Delivering a customer experience to drive usage and loyalty* Developing business models to drive advertiser revenue and ROI* Developing product initiatives across the portfolio to deliver on business objectivesLaunched the Whereis iPhone App, reaching #1 in Navigation and #20 Overall in the Australian App Store. Winner of the 2011 Australian Mobile Award for Best Travel & Navigation App.

Melbourne, Victoria, Au

Responsible for Strategy, Planning and Reporting functions for Yellow Pages and White Pages Product & Marketing, incorporating all channels (Print, Digital, Mobile, Online Search).

Gb

Advising Technology, Online and Media companies in Business Strategy, Process Improvement, Transformation and Project Management.

Gb

Providing technical accounting and auditing services to clients in the Technology, InfoComms and Entertainment & Media industry. Client portfolio included Telstra, Ericsson, Seek.com, IBM and FOXTEL.

Bachelor Of Commerce, Accounting

Commerce, Business Administration And Management, General

Chartered Accountant, Accountancy

Post Graduate Diploma Of Film And Television, Producing