Software Development Manager
CurrentI manage Tech Operations and Projects with a team of 20 developers, testers and specialists. Some role details and notable achievements include:● Delivered innovative, scalable solutions for six proprietary high-traffic web applications.● Spearheaded AI-driven innovations, including, Chatbot integration to enhance customer interactions and streamline workflows. Automated translation and tagging systems, accelerating content delivery and reducing manual workloads.● Designed and managed OKRs and strategic roadmaps, aligning technical initiatives with organizational goals to drive measurable outcomes.● Managed departmental and project budgets.● Created a collaborative and innovative culture, promoting continuous improvement and team self-reliance.● Established and tracked performance metrics, leveraging data-driven decision-making to optimize resource allocation and boost team productivity.● Oversaw scalable AWS architecture ensuring reliability and cost efficiency for critical applications.● Delivered stakeholder presentations, emphasizing alignment, risk management, and value delivery in an Agile environment.● Directed integration of APIs such as HubSpot, Shopify, Authorize.Net, TaxJar, and EasyPost, streamlining operational workflows and increasing efficiency.● Increased the ease of use of company websites and enhanced the customer Ui/Ux through ground-up prototyping or redesign projects.