I manage Tech Operations and Projects with a team of 20 developers, testers and specialists. Some role details and notable achievements include:● Delivered innovative, scalable solutions for six proprietary high-traffic web applications.● Spearheaded AI-driven innovations, including, Chatbot integration to enhance customer interactions and streamline workflows. Automated translation and tagging systems, accelerating content delivery and reducing manual workloads.● Designed and managed OKRs and strategic roadmaps, aligning technical initiatives with organizational goals to drive measurable outcomes.● Managed departmental and project budgets.● Created a collaborative and innovative culture, promoting continuous improvement and team self-reliance.● Established and tracked performance metrics, leveraging data-driven decision-making to optimize resource allocation and boost team productivity.● Oversaw scalable AWS architecture ensuring reliability and cost efficiency for critical applications.● Delivered stakeholder presentations, emphasizing alignment, risk management, and value delivery in an Agile environment.● Directed integration of APIs such as HubSpot, Shopify, Authorize.Net, TaxJar, and EasyPost, streamlining operational workflows and increasing efficiency.● Increased the ease of use of company websites and enhanced the customer Ui/Ux through ground-up prototyping or redesign projects.

Managed all facets of promotional design and marketing efforts.● Drove digital product campaigns across five proprietary brands.● Managed feature delivery and developed marketing roadmaps.● Directed the launch of new brands Impulse Souvenirs and Cascadia Apparel, achieving a 20% increase in revenue.● Developed customer-focused innovations through targeted SEO strategies and marketing campaigns, driving significant traffic growth and user engagement.● Facilitated cross-functional collaboration to ensure seamless execution of brand initiatives and integrated campaigns.

● Designed print and digital advertisements to support new product launches and ongoing marketing strategies.● Contributed to the rebranding of ignitiondrawing.com, ensuring alignment with updated brand requirements and industry standards to enhance user experience.● Created large-scale vinyl installations for office spaces, reinforcing brand presence and visual impact.

● Provided customer service and art quality control for vector and digitizing art services at ignitiondrawing.com

I offer professional design services for clients in need of ground-up creative consulting, business rebranding or campaign promotional packages. Services:● Branding● Multi-page presentations● Advertising, campaign promotion● Large-format designs● Web design● Video editing● 3D modeling

● Promoted to Map Maker Quality Control(VDS II) role after exhibiting great volume and high-quality edits. ● Trained mapping specialists to improve working methods, onboarding efficiency, and accuracy of map edits.● Contributed to process optimization discussions, enhancing proprietary tool functionality and improving data workflows.

Part of the Map Maker development team at Google Maps. Responsibilities:● Maintained data quality and supervised user map edits for the North American region, ensuring compliance with internal and governing policies.● Performed map maintenance and improvement to the most accurate verified data.

Responsible for developing the creative side for campaigns in Health & Wellness department to students, faculty, staff and the community. ● Designed promotional ads for both print and digital use. ● Managed social media, web updates and the development of new front end web pages.● Part of creative team developing video ad campaigns.

Responsible for all facets of running a fast-paced, multi-task print shop. ● Provided customer service, took new orders, managed a ledger and checkout.● Designed production ready posters, banners, brochures, fliers, table tents and stationery.● Was in charge of production for canvas, vinyl and large mounted posters.● Provided installation of large format prints, vinyl, and environmental designs. ● Developed branding and event materials for ACUI 2011 Region 10 conference event.

Part of the design team for “Rhythm Planet”, a puzzle platformer game developed in a partnership between the Design, Music and IT departments. ● Member of the art & design development team.● Created visual assets for characters and game levels. ● Member of the puzzle development team.● Game tester.

Handled plates received from telescopes. Was responsible with editing high resolution imagery, perfectly align multiple series of the same sky exposures with the end goal of galaxy distance and count research.

● Designer, editor, and content coordinator for the school magazine. ● Designed media content for the school website. ● Designed print materials for school events.