Adrian Rai Email & Phone Number

Experienced Information Technology Manager with a demonstrated total of 25 years experience with a history of working in local and international enterprises across the cloud service provider/fintech/gaming/aviation/banking/telecoms and energy industries. Strong IT management and strong IT technical skills with professional experience who is skilled in leadership, innovation, cyber-security risk mitigation strategies, blockchain strategy, artificial intelligence, advanced operations management, change control, incident / problem management, devops, performance analysis, business continuity and various other business strategies with qualifications from the following universities, Harvard, Oxford, Massachusetts Institute of Technology , University of Cape Town and Gordon Institute of Business Science.Achievements in past positions:Successfully implemented application performance improvement plans which assisted in doubling online sales for Comair Ltd on ticket sale days. The resolution of Eskom's Application performance crisis affected regionally.The successful implementation of a new Change Control Process based on the ITIL Standards in group IT for Eskom.The successful installation/implementation of FNB Cell phone Banking Tanzania, Zambia & SwazilandStart-up of an International Wholesale Telecoms Service Provider Regal Telecoms ensuring the continuous operations of the NOC and wholesale supply of telecoms services to our clients 24/7.The successful start-up of two new Telecoms VANS Service Provider in South Africa to compete against the likes of Telkom and Neotel by lowering local and international, landline and mobile call charges in the Retail market.First to successfully install/ implement “hands-free” Speech Banking for Standard Bank also the first to roll out South Africa’s first Speech Engine “TESSA”, increasing growth of clients in one year by 71%. Similarly installed and configured Voice Genie and Nuance Speech Server IVR’s for MTN Yellow Bank, Stanlib, Discovery Health.