Adrian Ramos Email & Phone Number

Sacramento, California, United States

• Oversee the configuration, operation, and maintenance of time and attendance systems (UTA), ensuring accuracy in time tracking, time-off balances, and compliance with company policies.• Lead and mentor a team of timekeeping staff, setting performance goals and driving operational efficiency.• Conduct audits to maintain data integrity and ensure adherence to labor laws and corporate policies.• Collaborate with IT and vendors on system upgrades and customizations, driving improvements and troubleshooting issues.• Serve as the primary contact for timekeeping, coordinating with HR, payroll, and finance teams to ensure seamless payroll integration.• Generate and analyze reports on labor hours, overtime, and workforce trends, offering strategic recommendations for process improvement.Key Contributions:• Developed and implemented an enterprise-wide self-service training curriculum for managers, improving leadership development and operational efficiency.• Supported the implementation of a new time and attendance system by training various stakeholders and conducting user acceptance testing.• Reduced timecard exceptions by 40%, minimizing interim payments and improving payroll accuracy.

Sacramento, California, United States

• Provided advanced technical support for the timekeeping system, troubleshooting issues, and conducting root cause analysis to resolve system errors.• Facilitated system enhancements and customizations by working closely with IT and software vendors, ensuring minimal disruption to daily operations.• Managed scheduling for unionized locations, ensuring compliance with labor agreements and reducing payroll discrepancies.• Delivered in-depth training to employees and management on system usage, policies, and best practices to improve overall timekeeping compliance.Key Contributions:• Conducted user acceptance testing for timekeeping software upgrades, ensuring pay rule accuracy and proper functionality.• Played a pivotal role in reducing payroll errors through precise scheduling and timekeeping practices.

Sacramento, California, United States

• Managed day-to-day timekeeping operations, ensuring accurate employee time tracking and compliance with company policies.• Provided support to employees and managers on system usage, troubleshooting technical issues, and assisting with timecard adjustments.• Coordinated with payroll and HR departments to resolve timekeeping discrepancies and ensure timely payroll processing.• Assisted with the development of training materials and helped train new hires on timekeeping procedures.Key Contributions:• Supported company HCM software data migration by conducting user acceptance testing and addressing key concerns with project leaders.• Reduced payroll processing errors through enhanced reporting and communication on timekeeping exceptions.

Turlock, California

• Coordinated all aspects of store operations, including employee development, payroll management, sales strategy, recruitment, coaching, and auditing.• Led a team of 10+ associates, focusing on driving growth, maximizing sales, and enhancing profitability.• Ensured compliance with operational policies, while managing within budgetary constraints to meet sales and financial targets.• Spearheaded sales growth by focusing on key performance indicators (KPIs) such as comparative sales, conversion rates, accessory sales, and rewards program participation.Key Contributions:• Increased sales by 6% year-to-date (YTD) by targeting KPIs, including boosting conversion rates by 5%, ranking 2nd in the district.• Promoted to manage higher-volume stores on three separate occasions, with the most recent being a flagship outlet.• Reduced employee footsteps and increased productivity by implementing a localized pricing system at the Livermore location.• Reduced store shrinkage by 3% through the introduction of a localized process for handling singles, damages, and mismates.

Livermore, California

• Supported the Store Manager in executing daily store operations, including staff management, scheduling, and customer service initiatives.• Assisted in driving sales and profitability through the development of store associates and the execution of corporate strategies.• Played a key role in recruitment and training, appointed as the District Recruiting Ambassador and District Trainer for California's Central Valley and San Francisco Bay Area.• Collaborated on store audits and ensured compliance with company policies, consistently exceeding performance expectations.Key Contributions:• Contributed to district-wide sales growth by focusing on KPIs, helping the store increase accessory and rewards program participation.• Developed and mentored team members, contributing to a well-rounded and high-performing workforce.• Promoted to Store Manager after demonstrating leadership and driving operational success.

Merced, California, United States

• Contributed to achieving and exceeding comparable sales and monthly sales targets by supporting the development and execution of strategic sales plans.• Assisted in creating monthly sales targets and objectives, working closely with management to drive store performance.• Supported coaching and training efforts, helping to enhance sales associates' skills in customer service and sales techniques.• Managed all aspects of cash handling, including balancing tills, preparing drop boxes, and ensuring accuracy and security of transactions.• Assisted in the preparation and execution of semi-annual inventory audits, contributing to accurate stock tracking and loss prevention.• Performed opening and closing procedures, ensuring store readiness, cash accuracy, and a welcoming environment for customers.Key Contributions:• Played an integral role in exceeding store sales goals, positively impacting store profitability and customer satisfaction.• Helped establish and reinforce best practices that improved team performance and customer experience.• Contributed to audit success with high accuracy in inventory preparation, reducing stock discrepancies.