I am an IT Cloud Service Operations at PT Smartfren Telecom, a leading telecommunication company in Indonesia. I have over 7 years of experience in developing and managing cloud infrastructure, using Openstack, Ceph, and Kubernetes technologies. As part of the cloud operations team, I am responsible for monitoring, troubleshooting, and supporting the cloud platform that serves millions of users and meets 99.9 % SLA. I have successfully led a project for cloud capacity expansion, increasing CPU, RAM, and storage by 40%. I have also contributed to the cloud platform enhancements and planning, ensuring optimal performance and security. I am passionate about helping companies to leverage cloud solutions to reduce costs, improve efficiency, and achieve their goals.