Adrian Santo Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Technical, development lead in company data transformation project, including scoping and design of business requirements and turning them into technical scope from project leadership team to database development team. This resulted in the rollout of several new reports and a new SSAS data warehouse, showcasing the company’s success to over 100 corporate staff. Provided insights at their fingertips, and drive recommendations into areas of improvement to further enhance the financial sustainability of the business. Reporting to the Analytics Manager, I collaborated with a team of 8 analysts in a senior capacity providing mentoring, coaching, and training and ensuring the team is following leadership direction. Hands on development in advanced data modelling and creating reporting solutions using Power BI and ensuring visualisations and data stories provide high value to stakeholders to make business decisions.

Melbourne, Victoria, Australia

Assisting the Business Insights Manager with daily, weekly, and monthly trend and insight reporting requirements.Planning, designing, developing, and maintaining reports and apps in Microsoft Power BI.Designing and developing business apps, systems and processes using a variety of data sources with Microsoft Power Platform / PowerApps.Working with the business on current priorities and providing quality deliverables within scope and time constraints.

First point of contact on BI and data requests to provide solutions to business problems.Designing, developing, and administering reports using Microsoft Power BI.Maintaining data sources and managing on-premises SQL BI Data Warehouse.

Melbourne, Australia

My previous specialist role included contributing and collaborating within the team and vendors in IT Projects such as deploying Windows 10 across the organisation. Assisted in the transition from traditional PSTN infrastructure to Skype for Business. Other duties, experiences and achievements included:Technical lead in Windows 10 project rollout.Microsoft 365 support and management.Skype for Business Server front end support.Microsoft PowerApps development.Powershell GUI/WPF development.General BI support.Level 2-3 Service Desk support and assistance.

Highpoint

Duty Management ReliefReplenishment Management ReliefCustomer Service Cashier

Highpoint

Second in charge in managing Produce Department.Merchandising and layout specialist.Quality control.

Fitzroy, Victoria, Australia

Troubleshoot general IT issues remotely and on-siteProvide advice on purchasing IT equipment.Managing services through Solarwinds N-able monitoring system.Support for clients with Office365 and Google Apps services

Handled student administrative issues.General Helpdesk enquiries and assistance.Connected students and staff to networks, setting up printing access, opening access to student emails.