Talent Development and TrainingUnderstanding of learning theories, training program design, and facilitation techniques to support employee skill development.Familiarity with instructional design and the creation of training materials.Organizational Behavior and DevelopmentKnowledge of organizational dynamics, change management, and strategies for enhancing workplace culture and employee engagement.Data Analysis and Research SkillsAbility to collect, analyze, and interpret workforce data, supporting evidence-based decisions and strategic planning.Experience with surveys, focus groups, and other research methodologies relevant to HR.Communication and Interpersonal SkillsStrong written and verbal communication abilities, crucial for preparing reports, facilitating training, and engaging with teams.Skilled in active listening and providing constructive feedback.Project ManagementCompetence in planning, organizing, and managing multiple tasks and projects, often working with deadlines and resource limitations.Familiarity with project management tools and techniques, useful in training and HR functions.Conflict Resolution and NegotiationBasic skills in identifying and resolving workplace conflicts, understanding the fundamentals of negotiation to address employee issues fairly and effectively.Technology Knowledge of HR information systems (HRIS), learning management systems (LMS), and other digital tools used in HR and training.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Adobe products, and introductory experience with data visualization tools such as Tableau.Ethics Understanding of ethical considerations in HR and human capital roles, including employee rights, confidentiality, and equitable treatment.Strategic Thinking and Problem SolvingAbility to think strategically about workforce challenges and devise practical solutions to meet organizational goals and support employee development.

Position Descriptions: Prepares, updates, and maintains accurate and detailed position descriptions for various roles within the organization, ensuring they meet classification criteria and regulatory standards.Classification Studies: Assists in conducting classification and reclassification studies, including reviewing job duties, qualifications, and organizational structures to ensure alignment with classification specifications.Compensation Review: Participates in salary and wage analyses to evaluate internal and external pay equity and competitiveness. Provides data for compensation recommendations and adjustments.Data Collection and Reporting: Collects, compiles, and analyzes HR data related to classification, staffing levels, compensation, and workforce demographics. Prepares reports and documentation for management review.Compliance and Policy Application: Ensures classification and compensation practices comply with local, state, and federal regulations and internal policies. Assists in developing and updating classification guidelines and procedures.Consultation and Guidance: Provides guidance to department managers, supervisors, and employees on classification policies, compensation issues, and job analysis procedures.Market Surveys and Benchmarking: Participates in conducting salary and position market surveys to compare organizational roles with similar positions in the market for equitable pay and classification alignment.Record Keeping and Documentation: Maintains detailed records on job classifications, reclassifications, salary adjustments, and other personnel changes within the HR information systems.Collaboration: Works closely with other HR staff, including recruiters, to ensure classifications align with hiring strategies and organizational needs. Collaborates with payroll and finance departments as needed.

Served as the sole FedEx employee in the remote town of Valdez, AK performing all roles for my own little station (sorting, delivering, shipping, and all customer service) out of a Sprinter van, before transferring to the Hub in Anchorage and working a route in Midtown with a W700 (largest truck in the FedEx Express fleet, excepting the semi). Timely Delivery and Pickup: Ensures accurate, efficient delivery and pickup of packages in assigned routes while maintaining strong customer service standards.Inventory and Documentation Management: Manages the handling and tracking of packages with precision, using handheld scanning devices to log and update shipment status.Route Optimization: Analyzes and adapts delivery routes to optimize efficiency and reduce time on the road, balancing workload and time management.Safety Compliance: Follows rigorous safety procedures and traffic laws to ensure safe package transport. Adheres to FedEx protocols for safe handling and delivery.Customer Relations: Engages with customers to resolve delivery concerns, promote FedEx services, and maintain high customer satisfaction.

Helped establish the Valdez Art Co-op, as a founding Board Member, where as a small-business owner and artist, I showcased and sold my own and other locals artists’ artwork. Strategic Planning and Vision: Collaboratively developed the co-op’s mission, vision, and long-term strategic goals, ensuring alignment with member needs and community values.Organizational Development: Established foundational policies and procedures, focusing on sustainability and growth for the collective and ensuring equitable treatment of artists.Budgeting and Resource Management: Oversaw initial budgeting, fundraising, and resource allocation to support operational and programming needs.Community Engagement and Networking: Built and maintained relationships with community stakeholders, sponsors, and local artists to foster collaboration and increase co-op visibility.Board Leadership and Governance: Participated in governance functions, including decision-making, conflict resolution, and advocacy for member rights and co-op interests.

Created a variety of two dimensional artwork and prints, principally paintings and prints in the linoleum block print medium which I marketed and sold through both an online platform (Etsy) and a brick and mortar retailer (Valdez Art Co-op).Creative Production and Quality Control: Created, managed, and maintained a diverse portfolio of artwork, ensuring consistent quality and personal brand alignment.Sales and Marketing: Designed and implemented marketing strategies, including social media, to promote and sell artwork while building a client base.Budget and Inventory Management: Managed financial aspects, including budgeting for supplies, pricing, sales tracking, and inventory control.Networking and Professional Development: Actively engaged in professional networking opportunities, art shows, and community events to promote work and build industry connections.

Managed department inventory, in-stock position, pricing integrity, merchandising, labor; planned, ordered, and processed produce products according to work plan and standards to maximize sales and gross profit; ensured all new department associates receive proper training and supervision; ensured correct ordering, receiving, unloading, storage, and rotation of merchandise and building of displays.Inventory and Supply Chain Management: Oversaw ordering, stocking, and rotation of produce to ensure product quality and reduce waste, maintaining compliance with health standards.Team Supervision and Training: Led a team of clerks, providing training on produce handling, customer service, and safety protocols to foster a cohesive and efficient team.Sales and Merchandising: Implemented effective merchandising strategies to enhance product visibility, drive sales, and meet customer demand.Budgeting and Expense Control: Managed department budget, including labor costs, supply expenses, and inventory purchasing, to ensure profitability and reduce waste.Customer Service Excellence: Maintained a high standard of customer service, responding to inquiries and resolving issues promptly to enhance customer satisfaction.

Intelligence Analysis and Reporting: Collected, analyzed, and documented intelligence data, providing actionable insights to support military operations. Prepared detailed reports summarizing findings and intelligence assessments, ensuring accuracy and clarity for decision-making purposes.Interpersonal and Communication Skills: Conducted interviews and briefings, maintaining professional conduct and adhering to confidentiality and ethical standards.Operational Coordination: Collaborated with intelligence teams and military personnel to support mission objectives, fostering communication and cooperation.Information Coordination: Worked with intelligence teams, military personnel, and other units to coordinate data collection, analysis, and dissemination for effective use in field operations.Confidentiality and Compliance: Maintained the highest levels of confidentiality, adhering to military standards and protocols for handling classified information.

Intelligence Collection and Interviews: Conducts field interviews and gathers information from various sources to support intelligence objectives, employing skills in rapport-building and effective questioning.Situational Assessment: Evaluates information gathered from human sources to assess risks, threats, and operational needs, contributing to mission safety and strategic planning.Data Recording and Reporting: Documents findings accurately and in a timely manner, preparing intelligence summaries and reports for use by intelligence and command teams.Security and Risk Management: Analyzes potential threats to operations based on intelligence data, helping mitigate risks and inform tactical decisions.Team Collaboration and Training: Works closely with intelligence teams and supports training for new personnel, enhancing team readiness and operational effectiveness.Basic Military Duties and Training: Completes and maintains required training in physical fitness, weapons handling, survival skills, and other mission-essential tasks to remain combat-ready.Teamwork and Unit Cohesion: Works collaboratively within a unit to achieve mission objectives, supporting fellow soldiers and contributing to a cohesive, efficient team environment.Maintaining Equipment and Gear: Ensures all issued equipment, weapons, and personal gear are properly maintained, stored, and operational, often assisting in the upkeep of unit resources.Learning and Skill Development: Actively engages in learning opportunities to develop skills, gain expertise, and prepare for advancement, including cross-training in specialized areas as needed.Administrative and Operational Support: Completes administrative tasks, record-keeping, and report preparation as required, assisting higher-ranking personnel with the smooth operation of the unit.

Received payment by cash, check, credit cards, vouchers, or automatic debits; assisted customers by providing information and resolving their complaints; shelved product; prepared deli foods to order; prepared and rotated ingredients; and tabulated bills using calculators and cash registers