Adrian Poole Email & Phone Number

London, England, United Kingdom

Lead a team of configuration analysts in developing and maintaining insurance products on the Instanda platform. Worked closely with product and technical teams to produce requirements and ensure high standards of quality and performance to support the company's ambition to make buying insurance radically easier for our customers.Provided coaching and guidance to junior team members, enhancing their technical expertise and professional growth.Strong knowledge of JavaScript for… Show more Lead a team of configuration analysts in developing and maintaining insurance products on the Instanda platform. Worked closely with product and technical teams to produce requirements and ensure high standards of quality and performance to support the company's ambition to make buying insurance radically easier for our customers.Provided coaching and guidance to junior team members, enhancing their technical expertise and professional growth.Strong knowledge of JavaScript for front-end builds, and experience using Node.js, TypeScript, and APIs for back-end development.Spearheaded the implementation of development and configuration best practices across the team, leading to improved efficiency and consistency.Enhanced documentation standards and introduced version control for platform code, leveraging tools such as GitHub, EsLint, and Husky to maintain unified coding standards.Developed and maintained automated tests using Playwright (Typescript) framework to test platform UI, insurance product builds, and integrations with internal AWS services.Provided ongoing support for an AWS API service used in platform builds, ensuring reliability and performance.Supported and implemented improvements to a batch testing solution written in Go, utilising Instanda platform APIs to optimise testing processes.Delivered key squad technical metrics to stakeholders and the wider organisation, driving informed decision-making and continuous improvement. Show less

Brentwood, England, United Kingdom

This position also includes the responsibilities outlined in the below ‘Digital Content and Systems Support Officer’ position.Leading and responsible for a small development team, operating in an Agile environment to develop products to deliver key objectives of the Council’s Corporate and Digital strategies. Working with different Council Services, elected Councillors, other technical teams, and other stakeholders to create an environment that promotes continuous improvement of key… Show more This position also includes the responsibilities outlined in the below ‘Digital Content and Systems Support Officer’ position.Leading and responsible for a small development team, operating in an Agile environment to develop products to deliver key objectives of the Council’s Corporate and Digital strategies. Working with different Council Services, elected Councillors, other technical teams, and other stakeholders to create an environment that promotes continuous improvement of key processes, drive efficiency across the organisation and to enhance the user experience for both internal and external users, and support service delivery.Responsible for standardising and simplifying development, design, and support for products developed by the team. This includes writing documentation and support materials, creating templates and subforms, developing CSS stylesheets, and applying GDS styles and components.Lead in the scoping, testing, development, and support of various applications and projects on multiple platforms.Technologies used include the Granicus and M365 Power platforms, extending functionality through integrations with internal and 3rd party systems/databases using APIs. Experience using Python (Flask), REST APIs, Granicus, M365 Power platform (PowerApps, PowerAutomate, PowerBI), MySQL, HTML, CSS, Bootstrap, and JavaScript. Show less

Brentwood, England, United Kingdom

Responsible for the managing and delivery of the Digital Services Work Plan outcomes for the Digital Services and Service Improvement teams in an Agile environment.Scoping, managing and supporting collaborative projects to improve existing online services, taking a user-centred approach to providing digital solutions for customer and internal processes using the Granicus platform, while adhering to service and corporate objectives.Creating user journeys, identifying areas for… Show more Responsible for the managing and delivery of the Digital Services Work Plan outcomes for the Digital Services and Service Improvement teams in an Agile environment.Scoping, managing and supporting collaborative projects to improve existing online services, taking a user-centred approach to providing digital solutions for customer and internal processes using the Granicus platform, while adhering to service and corporate objectives.Creating user journeys, identifying areas for service improvement and cost reduction, and ensuring digital solutions are accessible and compliant with any legal requirements.Communicating with, advising, and influencing senior officials, Members and external/commercial partners on a regular basis. Show less

Brentwood, Essex, United Kingdom

The lead developer responsible for the redevelopment and redesign of existing online forms using the Granicus platform, noting UI and UX, design, workflow, integration and other enhancement opportunities to the Service Improvement Team.Playing an integral role in the implementation of the Granicus platform, including the customer, staff, customer service and Councillor portals, and laying the foundation for future implementation of the Granicus platform.

The rebranding of over 5,000 automated insurance product documents, updating the design and Microsoft Word field codes logic according to planned quality specifications.Providing quality assurance and feedback to the team before products become available for use, liaising with project managers, developers and teams across several countries when appropriate.

Shoeburyness

Working with the Document Management Team in a unique project involving the digitisation of millions of paper documents into a bespoke database system to defined standards and planned project workflow. Witnessed many of the strategic issues associated with managing a project of this magnitude, including constant refinements to the project and evolution of processes. Preparing physical documents for high-volume system batch processing, high-volume scanning to a bespoke database… Show more Working with the Document Management Team in a unique project involving the digitisation of millions of paper documents into a bespoke database system to defined standards and planned project workflow. Witnessed many of the strategic issues associated with managing a project of this magnitude, including constant refinements to the project and evolution of processes. Preparing physical documents for high-volume system batch processing, high-volume scanning to a bespoke database, reviewing scanned material and indexing appropriate data values, and the quality assurance of scanned material/indexed data to release into a live system or correct quality issues.Collaborating closely with team members and liaising with management to discuss workflow issues and improve project standards and procedures. Attendance of daily team meetings and maintaining an ongoing awareness of project plan changes affecting my own work and that of the team. Show less

Southend On Sea, United Kingdom

General waiting, hosting, and bartending roles. Also involved with the opening/closing processes of the restaurant. Required working closely with both owners and managers of the business on a daily basis. Strong team working abilities essential. Responsible for carrying out duties at exceptional high standards of customer service. Required the ability to switch between different roles and responsibilities in an effective manner to suit the needs of the team and the… Show more General waiting, hosting, and bartending roles. Also involved with the opening/closing processes of the restaurant. Required working closely with both owners and managers of the business on a daily basis. Strong team working abilities essential. Responsible for carrying out duties at exceptional high standards of customer service. Required the ability to switch between different roles and responsibilities in an effective manner to suit the needs of the team and the customers. Show less

Panama City, Florida Area

Assisted with performances and onstage displays in a live show by the award-winning and well known illusionist, Noah Wells. Required a high level of competency, teamwork, organisation, initiative, and confidence. Performances called for great attention to detail and accuracy as well as hard work. Involved working in high-intensity situations and working under pressure with strong time management abilities. Often worked overtime in order to improve and problem solve, including… Show more Assisted with performances and onstage displays in a live show by the award-winning and well known illusionist, Noah Wells. Required a high level of competency, teamwork, organisation, initiative, and confidence. Performances called for great attention to detail and accuracy as well as hard work. Involved working in high-intensity situations and working under pressure with strong time management abilities. Often worked overtime in order to improve and problem solve, including having to train new staff to high standards. Obtained many additional responsibilities including training of new staff members. Show less

Panama City, Florida Area

Performed duties of and related to a cashier position at a well know grocery store. Worked with confidence and diligence in order to provide high quality customer service. Involved taking the initiative to assist customers and provide a positive atmosphere even when working under high pressure situations. Both confidence and charisma were important characteristics required as well as a consistent ability to work hard.

Ib Diploma

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Full Stack Web Development, Computer Software Engineering

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International Baccalaureate Diploma (Ib), A-Level Equivalent In Mathematics, Biology, History, English, Spanish, Film

Activities and Societies: President and Founder of Rutherford Auto Mechanics Society (RAMS), member of the National Honors Society (NHS).

Education record