Adrian Urban Email and Phone Number
For the past 12 years, I have had the opportunity to grow businesses, create international partnerships, and build and manage teams, in multi-cultural environments. I strongly believe that a well-developed corporate culture facilitates the engagement and retention of talented employees, and contributes to customer loyalty and the formation of a unique competitive advantage.- 12 years experience in Customer Account Management / Project Management- 8 years experience in B2B Sales/Business Development in EMEA- 6 years experience in End-to-End recruitment activities for white-collar roles in various industries (automotive/IoT/energy/medical/web services/fashion) - 4 years experience in People Management with career path plan responsibilities
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Recruitment ConsultantPenini Recruitment Oct 2023 - Present- Understand hiring needs and requirements from customers in the IT and Electronics Manufacturing industries- Develop and implement recruiting strategies to attract qualified candidates - Screen and interview to assess candidate qualifications - Maintaining clear and consistent communication throughout the hiring process with customers and candidates - Regular Service Meetings with customers for progress / status reporting- Assess recruitment metrics for continous improvement- Manage multiple recruitment projects simultaneously- Assist customers and candidates in the negotiation phase- Follow-up with hired candidates and the hiring manager to track satisfaction -
Business Development ManagerPenini Translations Romania Sep 2023 - PresentTimis County, RomaniaSince 2015 Penini Translations provides end-to-end linguistic services (including Machine Translation Post Editing) in over 40 languages to companies looking to expand their business into new markets and communicate efficiently with their global customers, partners and employees.Using native dedicated teams of translators for each client according to their specific industry needs and translation memory software, we do our best to deliver the highest quality, while significantly reducing costs in the process.Responsibilities: - identify new business opportunities across all industry sectors through referrals, cold calling, networking, and other means - contract negotiation - regular follow-up meetings with existing and potential clients - create, maintain and leverage client relationships, providing guidance and support to ensure customer satisfaction and retention - set and meet annual targets/objectives related to sales and profit margin - analyze quarterly and annual results, proposing changes, improvements - represent the company at business events and international trade fairs - active involvement in marketing activities and online marketing campaigns -
Service Level ManagerHoneywell Oct 2019 - Sep 2023Honeywell delivers complete end-to-end Smart Metering and Energy Management Solutions that drive energy efficiency, operational improvements and cost savings for utilities, industrial customers and consumers. It`s multi utility offerings, which are inter-operable by design, include distribution monitoring and control, advanced Smart Metering, demand response, networking and software solutions.Responsibilities:Main Point of Contact for all EMEA Connected Utilities customers.Draft, negotiate and manage SLA’s. Oversee the incident management flow for all Connected Utilities customers (SaaS and On Premise systems) in the EMEA Region.Monitor the incident management flow in ServiceNow and JIRA.Regular meetings with the ServiceDesk Manager and ServiceDesk team for incident backlog and progress status checks.Measure, control and report on the contractually agreed KPI’s. Act as 2nd Point of Escalation.Complaint management.Plan service/operational/review meetings with customers - remote or on-site. Organize supplier reviews.Oversee the Escrow depository processes.Create collateral documents to explain the SLAs - Process descriptions, and incident management flowcharts. Organize knowledge handover process from project to support phase.Plan training sessions for internal teams on specific customer requirements related to support.Participate in tender calls, analyze tender requirements related to support, and propose options.Analyze annual KPIs and propose changes, and new processes for continuous improvement -
Business Manager (Alten Techno Division)Alten Jul 2015 - Oct 2019România-Responsible for the business strategy for the Timisoara and Craiova offices.-Identify business opportunities -Define business/budget plan & development strategy-Active implication in the recruitment and employee retention process(head-hunt/interview/negotiate benefits and salaries, employee evaluation and recompensation, employee carrier development) - Risk management- Draft and negotiate vendor/employee contracts (with support from Legal and HR)- Annual evaluation/assessment/reporting on employee KPIs - Responsible for the Career Development of team members - Host events and participate at job fairsManaged a team of 16 engineers (hardware development, software development C/C#/C++/Java, and software/system testing) for projects related to Automotive, Medical, and Smart Metering in Timisoara, Craiova, and Nagy (Hungary) -
Business Development ManagerKilpatrick Feb 2014 - Jun 2015România-Identify business opportunities in Romania -Draft and negotiate customer agreements-Account Management -Oversee daily operations of the recruitment consultants in Timisoara and Bucharest together with the Head of Delivery-Represent the company at different fairs in Romania-Attend industry events-Active implication in the recruitment process, from job description creation to sourcing, interviewing, and negotiating on behalf of the customers. -
Account ManagerProfessional Translations Aug 2012 - Jan 2014Timișoara, RomâniaResponsible for direct and indirect sales Worldwide for translations services and SDL Trados productsDevelop and maintain customer relationships Negotiate contracts and termsRepresent the company on different fairs in EuropeAssist customers in optimizing the translation processHost and present webinars for SDL TradosSet up of sales and marketing activities Organise events to ensure effective PR. Create marketing initiatives for translations services and SDL Trados productsAttend industry eventsManage social media strategy and activity on LinkedIn and FacebookParticipate in the recruitment process for the internal team. Organize SDL Trados Studio trainings for new employees. -
Project ManagerProfessional Translations Apr 2011 - Aug 2012Timișoara, RomâniaEnsure the successful completion of translation projectsSupervise the workflow of the project and ensure that translation projects are carried on according to the deadline and within the budgetIdentify risks and find proactive solutions to ensure the continuity of the translation projectSolve problems promptlyAct as interface between the translation team and the customer in order to support the communication procedures between the parties involvedInternal management of projectsDeveloped and maintained relationships with Romanian customersProduce quotes for new and existing customers and assist them in planning their translation projectsProduce quotes for new and existing customers intersted in software tools (SDL Trados & Nuance)Assist customers in optimizing the translation processOrganize trainings for new empoyees and partners (SDL Trados)Sales and marketing activities for translation services and software tools (SDL Trados & Nuance)
Adrian Urban Education Details
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Tibiscus University - Communication And Foreign Languages English-ItalianBachelor'S Degree -
William Shakespeare High School Timisoara
Frequently Asked Questions about Adrian Urban
What company does Adrian Urban work for?
Adrian Urban works for Penini Recruitment
What is Adrian Urban's role at the current company?
Adrian Urban's current role is Business Manager at Penini Translations / Recruiter at Penini Recruitment.
What schools did Adrian Urban attend?
Adrian Urban attended Tibiscus University - Communication And Foreign Languages English-Italian, William Shakespeare High School Timisoara.
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Adrián Urbán
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