Working as a QA Engineer in Automated and Manual ways with a full team on multiple projects and with different apps:* Developed the automated regression testing for one of the major software.* In charge of the preventive error team to analyze, reproduce, and report bugs.* Created automated load testing as well as presented the proper results and solution to improve.* Writing complete and very detailed test cases for every QA review as well as recordings.* Established detailed documentation for aspects like the automated regression test, applications user roles, and permission.

Responsible for testing the company websites on desktop and mobile instances and ensuring that everything is displayed and works properly for customers as well as internal users. • Develop and implement test plans and cases that include desktop and mobile (Browserstack).• Produce effective and very detail feedback for developers, as well as creating tickets with bug information, all in the Jira board.• Make preventive analysis on the website to check everything is in order.• Develop and configure automatic testing using platforms like Selenium IDE (UI.vision version) and Selenium webdriver on PYTHON, on browsers like Chrome, Firefox, Edge and Safari.• Make changes and fixes of the website on the CMS, RevCommerce.• Compiling all the necessary information of the web develop and functionalities of the sites (Documentation).• Use of the Azure CDN for uploading assets.

Providing full support by phone and email to the client tablets,laptops and all-in-one devices of their end-users.• Supported software and hardware issues, if the issue wasbeyond repair, fill up a form for the exchange of the device.• Made proper follow up to the customer issues orexchange process.

Specialist in making XML and XSL code configurations, for automatic extraction of information from job pages to publish them in the CareerBuilder website.• Control of preventive alarms in spreadsheets of datapackages for jobs already published.• Website development in WordPress for encyclopedia ofinternal procedures.

Performed the position of customer service Advisor, through email in both English and Spanish at the Avalon campaign.• Management of invoices and purchases online, from customeraccount maintaining standards of security and privacy.• Assistance on information about the services and products offered to the client.