Adrian Van Ginhoven Email & Phone Number

Melbourne, Florida, United States

Satellite Beach, Florida, United States

Melbourne, Florida, United States

Coordinated with Sales Department activation of new accounts and document gathering for Permits and Insurance purposes. Once all documentation was gathered and sales and production gave the green light, permits were obtain from different cities in county to initiate production. After that, inspections from cities was coordinated and also attended any customer inquiries/concerns regarding jobs progress. Besides these responsibilities, I processed metal procurement with supplier for metal roofs, and recruited Hispanic roofing crews.

Satellite Beach, Florida, United States

Coordinated with sales department new accounts and document gathering for eligibility to proceed with accounts submissions to the Californian Communications Commission for the California Lifeline free telephone service. I managed 2 staff in this role- one assistant in Florida and one customer support in Central America. I also contributed with the implementation of Quality Control practices in processes within scope of responsibilities.

Palo Alto, Ca

Basically this was a Donor Services position which included donor recruitment for whole blood, apheresis, and HLA matches as a primary function. But since I was employed for 13 years , I also performed many other tasks which are listed below.• Coordinated set up of new community & corporate mobile drive accounts• Performed Public Relations activities in support of mobile recruitment and brand positioning in Bay Area companies, hospitals, Health Fairs, and Colleges.• Provided administrative software training to new and existing staff.• Performed HLA matches for transfusions in hospitals served by SBC.• Coordinated with SBC distribution lab and SHSTS transfusion services department procurement of units for patients.• Designed an RH- database spreadsheet for recruitment strategy.• Promote special events and blood drives.• Provide Spanish translations to donors, LPCH patients families and the community in general.• Appointed Engagement Champion to represent the Employee Engagement Committee/Program in my department. • Appointed Change Agent to facilitate transition from Stanford University to Stanford Health Care. • Designed an outsource process for filing and storage of deceased patients in the HLA and Immunogenetic lab. • Provide “outstanding” donor service since blood donations are on a volunteer basis.• Follow up on special issues and problems.• Comply with Governmental, University, and Blood Center regulations.

Half Moon Bay, Ca

Managed 20 permanent employees (administrative, sales and production) and general operations of the Wholesale Center of the company. Forecasted extra labor requirements during peak seasons.Assisted with the strategic direction of the center to effectively adjust the strategic plan due to dramatic market changes-oil prices/highway closures, etc. Provided customer service and support to interior designers and florists. Assisted with the design of text/copy and layout of the weekly special. Performed database analysis to track shopping patters like regularity, rotation of products, weekly ad effectiveness and trends. Restructured the shipping process of the center to expand business via an efficient and prompt delivery system so customers could order online and over the phone and save the trip to the center. Designed a Job Safety Analysis SOP so that safety issues be minimized and also serve as a training tool for temporary workers following OSHA’s regulations.

Palo Alto, Ca

Performed customer service via email and telephone. Assisted with glitch patching to corporate software to improve customer experience while navigating the dating site. Tracked key metrics regarding promotions and specials. Performed billing transactions and resolved discrepancy issues with members. Participated in staff training, Spanish translations of SOP’s and Latin dating sites upgrades.

San Francisco Bay Area

Performed market research and SWOT analysis for clients in portfolio to design strategic direction and marketing plans for consistent growth. Developed communications collateral materials. Supported marketing efforts with vendor negotiations of promotional products.

Anaheim, Ca

Performed sales of construction lumber, hardwoods, and construction materials to Orange County market. Provided technical assistance to customers on yields, regulations and products in general. Performed some market research for marketing department to improve service to construction companies, designers and contractors. Coordinated dispatch of materials. Participated in the promotions design task group to generate effective weekly ads and developed and expanded the Hispanic customer base.

Implemented TQM (Total Quality Management) program that resulted in increased productivity. Established production standards, rationalized tasks and administrative procedures. Diversified production to more profitable lines with a higher added value, therefore, obtaining competitive advantages and leadership in new segments- Decorative Veneers.Identified value indicators (raw material, energy yields, employee output, and machinery downtime) to implement turn around and improve deficient projects. Worked with cash flows to monitor equity build-up once changes were implemented and accountable. Implemented cost strategies consolidation-increased purchasing power- and re-negotiated contracts with existing suppliers saving the company an average of 18% on its yearly operational budget.Supervised personnel hiring and termination processes, accounts payable& receivable, and shipping of finished goods/Quality Control.

Mba, Marketing

MBA program focused on strategic marketing, value identification & creation. Complex virtual simulations of financial models.

Bachelor’S Degree, Business Administration And Management, Minor In Forrest Poducts

Activities and Societies: Sigma Alpha Epsilon Fraternity

High School