Adrian Vitela Email and Phone Number

I collaborated with students to teach musical concepts and theory while preparing them for concerts, and other events that include music. I assigned practice and other music-related homework and tested students on their knowledge. I also kept grades, meet with parents, created schedules and shared progress reports which contributed to the overall customer/student satisfaction.

I answered questions about Apple products and services while providing effective customer service, troubleshooting, and technical support. I also assisted with billing and fraud prevention for Apple iCloud accounts.

I aided military veterans in registering for the appropriate healthcare plans while abiding by new laws and regulations. I also assisted in obtaining pre-authorizations for medical procedures.

I focused on impacting and improving customers' lives by delivering personalized solutions, equipping them with powerful devices and providing recommendations and product demonstrations.