Critical Infrastructure Account Manager
Sydney, New South Wales, Australia
Critical Infrastructure Leadership - Pioneered the development and leadership of the Critical Infrastructure vertical. - Successfully secured over $5M in national projects, showcasing strategic leadership.Solution Architecture and Project Delivery - Demonstrated expertise in solution architecture for high-risk projects in critical infrastructure. - Achieved successful delivery with a focus on precise design and cost-effectiveness.Building Technology Sales and Delivery - Sold and delivered over $20M in business revenue in the buildings technology sector. - Consistently exceeded gross margin targets, contributing to the company's financial success.Key Client Account Management - Managed multiple key client accounts, developing and implementing strategic plans for account growth. - Retained clients and built strong, trusting relationships through a proactive approach.Business Development and Tendering - Identified client needs and new business opportunities, ensuring the development and implementation of effective solutions. - Led tendering and bid management processes across new and existing business portfolios.Estimation and Proposal Development - Estimated complex jobs requiring various systems and integration capabilities. - Developed proposals and demonstrated client process awareness for buy-in and sign-off at various stakeholder levels.Resource Management and Procurement - Managed procurement, subcontractors, and in-house resources to optimize project outcomes. - Developed and maintained excellent knowledge of business offerings, competitors, and industry trends.Continuous Improvement and Communication - Identified opportunities for business improvement, proposing new tools and processes. - Communicated and coordinated with internal and external stakeholders to deliver efficient and accurate solutions.