Adriana Edwards-Johnson Email & Phone Number

Edmond, OK, US

• Senior Technology Trainer for the Maintenance Repair and Overhaul Initiative (MROi). This is a multi-year contract to train personnel on using the new Oracle Enterprise Resource Planning (ERP). All courses are.
• Mentor company trainers at Ogden, Utah and Warner Robins, Georgia Air Force Bases.
• Validate training material against software development and business processes.
• Attend and contribute to training, technical and documentation meetings with other companies’ contractors and United States Government personnel.

Edmond, Oklahoma, United States

• Manage and leads teams of analysts and programmers.
• Support and manage Enterprise Resource planning (ERP).
• Prioritize systems to integrate with enterprise services.
• Coordinate integration with ERP.
• Build relationships with data owners of student information, financial aid, HR, and accounting data.
• Lead team which manages customer relationship management (CRM) and Student Success systems.

• Serve as the presiding officer at meetings of the Senate and Executive Committee.
• Advocate for Staff interests with university leadership.
• Serve as the spokesperson for the majority opinion of the Senate to the UCO President.
• Represent the Senate on UCO committees and on University President’s Staff Advisory Council.
• Direct the selection of and/or name Senate committee members and/or their chairpersons.
• Charge the Executive Committee with additional duties as needed.

• Manage IT service delivery processes per ITIL standards.
• Act as manager of IT Change Management process.
• Update established policies for IT Service Delivery.
• Lead on Incident Management for emergency situations of division.
• Responsible for Knowledge Management of Service Catalog.
• Collaborated with Multimedia Services and Library to expand Service Desk functionality, and circulation of equipment to University Center to better meet needs of campus.

Adjunct Instructor for UNIV 1012: Success Central and UNIV 2012 Success Strategies

Edmond, Oklahoma

• Train faculty and staff in sustainable use of technology.
• Assist in the implementation of new technologies across campus.
• Consult with faculty and staff on which academic technologies best meet their needs and provide best practices for implementation.
• Create curriculum for continuing education.
• Develop marketing and connections on campus, to promote services available through the Office of Information Technology.
• Provide technical support to the campus community for hardware and software available through the University.

Instructor for online graduate course LIS-5443 Collection Development and Management.

A volunteer position, I select, acquire and catalog materials for Jewish Library, of over 6,000 items, serving the oldest active Jewish congregation in Oklahoma. I train volunteers on how to handle material for use; coordinate acquisition of research material not available in Oklahoma for the Rabbi and Jewish educators; lead pilot project using.

Norman, Oklahoma

• First Strategy and Innovation Office for PLS.
• Provided strategic vision in developing processes and services utilizing statistics, community programs and new innovations.
• Led the development of the Community Engagement Department and deployment of services to deliver STEM curriculum and Maker Mobile to rural communities.
• Advised Development Office on constructing plans for pursuing ask-campaigns through print, email and social media. Include statistical analysis for grant proposals and reports.
• Implemented the deployment of new cloud-based software and worked with employee stakeholders in rolling out new services to end-users. Results include easier internal and external access to online services and increase.
• Managed further development and maintenance of the Pioneer Library System Connect mobile app.

• Developed and managed first Virtual Library in Oklahoma.
• Worked across departments and branches to implement new online & in-person services.
• Designed staff competencies regarding new services that expand the library’s engagement with new and emerging communities.
• Grew a department of 1.75 staff and no budget to 3 full-time and 2 part-time and a standing annual budget of $300k.
• Managed development of the 2016 Journal Record Innovator of the Year Nominee Pioneer Library System Connect app. A multi-year project costing $250k to deploy.
• Migrated the organization to online time sheets and leave requests through ADP software and developed curriculum to train 300 staff to use online time sheets.

• Instructor and designer of LIS 5143/HIST 5143 Government Information course. Developed course for library and history graduate students on the topic of state, federal, legal, and tribal government information.
• Created the first offering of this course incorporating D2L course software.

• Led acquisition team responsible for cataloging and indexing all research received by academic library.
• Executed the delivery of electronic and serial materials and processing of monographic materials for the students, staff and faculty of the university. Maintained $500k annual budget for collection responsibilities.
• Acted as head of collection development and liaison of collections and library instruction for English, Biology and Pharmacy programs on campus.
• Negotiated with vendors for a variety of library services.
• Analyzed statistics from in house systems regarding cataloging, circulation and student accounts.
• Oversaw and assisted in the preparation of reports.

Performed classes on contract basis. Course in Basic Serials Cataloging based on Library of Congress standards.

Responsible for public services provided at interlibrary loan, circulation, serials and stack maintenance service desks in multi-floored library.Assist in the design of public study space and reorganize collections to accommodate additional faculty offices;Managed day to day maintenance of library collections;Act as head of collection development and.

Deliver federal and state government information to students, faculty and staff of the university.Act as head of collection development and liaison for College of Education, as well as all departments on campus utilizing government information;Lead instructor for utilizing ArcView GIS software to map state and federal data;Responsible for design of public.

Assisted in supervision part time employees. Answered questions relating to Federal and Oklahoma Government as well as documents for international non-government agencies, including the IAEA, WTO and UN. Processed US Government Documents, Declassified Government Documents, and Index to International Statistics microfiche. Processed and maintained Oklahoma.

Answered questions related to finding and using library material in various fields of study. Performed bibliographic instruction for the Reference Department and assisted in department web page management.

Masters, Library & Information Studies

Ba, History

Activities and Societies: Debate Team, Environmental Club, History Club