Adriel Heng Email & Phone Number

Sydney, Nsw, Au

Malabar, South Windsor, Parklea, Olympic Park

● Administrative Assistant for nursing student placements from 7 May to 6 July 2018. This was in the Interprofessional Student Program (ISP) in the Education and Training Centre of JH&FMHN.● Temporary Executive Support Officer to the Executive Director of Performance & Planning and Director of Communications from 13 July 2018 to present.● Administrative Officer to Forensic Mental Health Coordination Team and the Director of Training Forensic Psychiatry from 4 to 27 Sep 2018. Performed administrative duties relating to the recruitment of Residents Medical Officers and Advanced Trainee Psychiatrists; and the graduate and postgraduate medical training and education program.● Temporary Health Care Clerk (A03) at John Morony Clinic from 28 Dec 2018 to 18 Jan 2019 and at Parklea Clinic from 21 Jan to 25 Jan 2019.● Temporary Administrative Assistant, Primary Care (A04) in D&A Strategic Operations from 31 Jan to 27 Sep 2019.● Temporary Administrator in Court Liaison (A06) from 9 Jan to 14 Feb 2020.

Ultimo Nsw 2007

● Assist Procurement Compliance Manager to gather contracts and compile a centralised register of all existing contracts signed by each TAFE college in NSW. TAFE NSW reorganising to a centralised ONE TAFE ordering system with suppliers and student educational institution.● Support Procurement officers to compile list of key TAFE staff and their contact details so that orders may be placed with negotiated suppliers, such as Blackwoods for industrial consumables supplies and Complete Office Supplies for stationery and office supplies purchasing.● Research contracts, including renewals and rollover of existing out of contract arrangements to determine value of transactions to report to Finance.● Assisted with contract and payment process to address payment of outstanding invoices, e.g., invoice lookups in SAP to identify GST and non-GST amounts – details entered into Excel; matchups of purchase orders and invoices.● Perform regular statistical updates on the number of contracts that the team has obtained executed agreement documentation of and contract specific information, such as contract coverage details, category of service that supplier is providing, commencement and expiry dates of contracts, total contract amounts and the source person who provided the final signed contract.● Performance of similar duties associated with TAFE NSW’s revenue contracts.● Contract details and meta-data entered into Microsoft Excel.● Contract data filtered to generate reports to inform management on expiring contracts and assist with contractual renegotiation.● Used TRIM (HP Records Manager) to retrieve copies of contracts and also SAP to lookup copies of invoices.

Sydney, Australia

Same duties as previously; StatePlus is the new trading name of State Super Financial Services• Ensured the smooth running of StatePlus Pre-retirement Seminars (about 200 seminars per year) and State Super Seminars (approximately 100 seminars annually).• Updated StatePlus website with details of upcoming seminars.• Booked seminar venues, catering and travel for events.• Organised the order of State Super seminar booklets.• Raised purchase orders and paid all bills related to seminars.• Data entry of seminar feedback.• Prepared monthly reporting of results of seminars.

Sydney, Australia

• Ensured the smooth running of StatePlus Pre-retirement Seminars (about 200 seminars per year) and State Super Seminars (approximately 100 seminars annually).• Updated StatePlus website with details of upcoming seminars.• Booked seminar venues, catering and travel for events.• Organised the order of State Super seminar booklets.• Raised purchase orders and paid all bills related to seminars.• Data entry of seminar feedback.• Prepared monthly reporting of results of seminars.

Sydney, Australia

• Ensured the smooth running of State Super Seminars.• Organised seminar invitation letters.• Received and processed telephone, e-mail, fax and website bookings for seminars.• Booked rental cars, travel, accommodation and catering for meetings.• Prepared information kits for seminar attendees.• Prepared expenditure vouchers for payments and monitored budget.• Assisted the Full-time Board Member (FTBM) to manage activities and paperwork related to Boards & Committees, including the Police Superannuation Advisory Committee (PSAC).• Maintained the diary of the FTBM and Member Education Specialist.• Preparation of seminar statistics and data entry of seminar feedback forms in Microsoft Excel.

Sydney, Australia

• Provided electronic records support for documents received and generated by branch officers.• Prepared agendas, meeting resources, booked domestic travel and accommodation for the Directors and staff.• Provided a central source of information to staff about all matters relating to branch activities.• Prepared monthly reports on the branch activities for the information of the Executive.• Raised purchase requisitions for payment of suppliers and processed staff reimbursements.• Printed and performed final editing of briefs and correspondence. Organised Executive sign-off of these documents.• Maintained registers of ministerial letters responding to cabinet minutes.

Sydney, Australia

• Provided customer service over the phone and transferred callers to licensing area if required.• Created new complaint or investigation files regarding alleged breaches of trade promotion lotteries/competitions and charity fundraising matters.• Assisted investigating officers with investigations.• Finalised completed files and transferred them to the file storage room.• Processed leave returns, compensatory leave and flexitime monthly reconciliations.• Recorded registrants to seminars.• Maintained levels and ordered stationery for the team.

Olympic Park, Nsw

• Provided customer service to customers and agents over the phone.• Monitored large bet and poor print cancellation printer to ensure that bets are placed properly.• Released agents' frozen terminals when tickets that have won major prizes are validated.• Assisted Player Services Section with Player's Club members' change of address processing.• Logged faulty terminals for service and maintenance with GTech-AWA.• Followed up Telstra communication issues with Computer Operations to minimise agent downtime.• Entered network wide syndicates for major draws.

Brisbane, Australia

• Processed over the phone pick-up requests and answered customer queries.• Processed re-deliveries.

Brisbane, Australia

• Provided over the telephone assistance for corporate mobile phone customers.

Thailand

English teaching to early high school students.

Bachelor Of Economics (Accounting), Accounting, Economics, Commercial Law

Rg146, Superannuation

Obtained the RG146 superannuation industry qualification.

Master Of Arts In Applied Linguistics, Functional Grammar And Conversation Analysis, Distinction Average

Certificate Of Tesol, Teaching English To Students Of Other Languages, Distinction Average

Learnt to teach the essentials of English teaching to primarily adult learners - including helping students to see the context.

Nsw Higher School Certificate, 4 Unit Science, 3 Unit Maths, 2 Unit Economics, Etc

Attended final three years of high school as a boarding school student.