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Adrien Canha Email & Phone Number
Premium Customer Support Specialist
at
Otonomee | B Corp™
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Premium Customer Support Specialist
Location
Porto, Porto, Portugal
Company size
Who is Adrien Canha? Overview
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Quick answer
Adrien Canha is listed as Premium Customer Support Specialist at Otonomee | B Corp™, a company with 239 employees, based in Porto, Porto, Portugal. AeroLeads shows a matched LinkedIn profile for Adrien Canha.
Adrien Canha previously worked as Operations Excellence Junior Associate at Superside and WMS Support Technician B2B at Generix Group. Adrien Canha holds Licenciatura, Relações Públicas E Gestão Da Comunicação from Universidade Da Maia - Umaia.
Company email context
Email format at Otonomee | B Corp™
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Otonomee | B Corp™
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Profile bio
About Adrien Canha
As an experienced customer support specialist, I bring experience and expertise in delivering exceptional service to clients. I use robust communication and interpersonal skills, with a great ability to actively listen and navigate various emotional dynamics effectively. I am proficient in a range of software including Microsoft Word, Excel, and Zendesk, I am adept at optimizing procedures and ensuring seamless operations within internal and external systems. Notably, I have contributed significantly to knowledge sharing and capacity building within teams by developing comprehensive training procedures, documents, and videos. My dedication to continuous improvement is joyfully shown with my success in training numerous colleagues to achieve full integration within the organization.Fluent in English, with proficiency in Portuguese and intermediate Spanish, I possess the linguistic versatility to engage with a diverse clientele effectively. Whether collaborating within a team or autonomously, I consistently deliver results, making me an invaluable asset in any customer-centric environment.
Current workplace
Adrien Canha's current company
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Otonomee | B Corp™
6 roles
Adrien Canha work experience
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Operations Excellence Junior Associate
Current
Nov 2024 - Present
Wms Support Technician B2B
Analysis, diagnosis and resolution of Level 1 tickets; Follow up of tickets from the clients (incidents and requests) and requalification of those tickets when applicable; Escalation of incidents and requests with all the necessary information when an upper-level intervention is required; Gather of all needed elements for the diagnosis (trackers, debugs).
Feb 2024 - Nov 2024
Customer Service Specialist
- 86% satisfaction rate despite partially working in the complaints department.
- Responsible for several administrative processes.
- Created and updated several training procedures and documents.
- Trained several colleagues to full integration.
- Successfully updated ticket platform Zendesk.
Feb 2023 - Feb 2024
Subscriptions Account Manager
Aug 2022 - Oct 2022
Content Moderator
Mar 2022 - Aug 2022
2 education records
Adrien Canha education
Licenciatura, Relações Públicas E Gestão Da Comunicação
Licenciatura, Industrial And Organizational Psychology
FAQ
Frequently asked questions about Adrien Canha
Quick answers generated from the profile data available on this page.
What company does Adrien Canha work for?
Adrien Canha works for Otonomee | B Corp™.
What is Adrien Canha's role at Otonomee | B Corp™?
Adrien Canha is listed as Premium Customer Support Specialist at Otonomee | B Corp™.
Where is Adrien Canha based?
Adrien Canha is based in Porto, Porto, Portugal while working with Otonomee | B Corp™.
What companies has Adrien Canha worked for?
Adrien Canha has worked for Otonomee | B Corp™, Superside, Generix Group, Care To Beauty, and Arrivia.
How can I contact Adrien Canha?
You can use AeroLeads to view verified contact signals for Adrien Canha at Otonomee | B Corp™, including work email, phone, and LinkedIn data when available.
What schools did Adrien Canha attend?
Adrien Canha holds Licenciatura, Relações Públicas E Gestão Da Comunicação from Universidade Da Maia - Umaia.
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