Adrien Alexson Email & Phone Number

-Assisted in designing and building fiber communities, collaborating with municipalities, homeowners, engineers, and field staff.-Conducted regulatory work to achieve CLEC and BDU status, enhancing market position.-Developed strong relationships leading to joint fiber optic builds.-Negotiated and secured access to condos for fiber optic installations.-Redesigned network backbones, eliminating single points of failure and creating two large fiber loops across three tier 1/2 carriers, saving approximately 10% on annual circuit fees and increasing capacity in remote regions.-Revised processes, tools, and documentation to increase team efficiency, enabling Netflash to grow year over year without needing to add additional members.-Optimized workflow, communication, and resource utilization.-Advised the CEO on market penetration, direction, and staff changes.

Ontario, Canada

-Successfully implemented Canadian infrastructure for GOGO Air's airplane internet services, preventing hundreds of thousands of dollars in penalties due to avoiding a 6-month project delay.-Rebuilt customer relationships, managed a national construction team, and led the construction management of the Toronto Emergency Services communication system for the Pan Am Games at Morrison Hershfield. Reduced project delays and enhanced emergency response capabilities.-Created a technology strategy as an Interim CIO at Pund-It that enabled the business to meet its strategic vision and business goals, resulting in an increase in revenue and reduction in operational costs.-Invented a technology that allowed for the near-instant securing of classrooms (Universal Lockdown).-Invented the only solution that removed 100% of the aerosols during dental procedures (Viral-Vac).-Started a startup called GlowWriters that was accepted into the Waterloo Accelerator Centre and was later taken over by Noma.-Developed a roller blind manufacturing machine that reduced production times from 1.25 hours to 15 minutes.-General Manager for a startup (Backpacker College) that was the AirBNB for university dorm rooms. Created financial plans, worked on funding, managed development teams and created application requirements.Customer Feedback:“Adrien is a take-charge individual. His quiet nature allows him an opportunity to assess situations, while his quick analytical mind formulates strategies. He is incredibly hard-working and extremely dedicated to finishing jobs successfully”. “Refreshingly honest and not one to follow traditional methods, Still possess expertise and intelligence that belly my years. Have an innate ability to develop innovative and practical solutions to complex business issues that have resulted in my being afforded responsibility for significant projects that are critical to the overall success of small to mid-size companies and divisions”.

-Manager Technology Strategy – Space & Power Planning - managed capital of expansions ($110M), met plan within 1% of allocated funding, merged three national teams increasing staff efficiencies and delaying headcount increases by 2 years.-Planned and implemented estimated OPEX savings of $2M/year and reevaluated technology and approaches to space, power, and cooling, reducing costs by a further $5M.-Analyzed financials to visually demonstrate areas of strength and weakness across all key areas.-Accountable for space and power planning, capital management, and energy efficiency for:-All network (CO/POP/COLOs) sites in North America with the exception of Alberta and BC-All Mobility datacentres nationally-All Internet datacentres nationally-On build team to design TELUS' next efficient data centres.

-Oversaw and managed portfolio management and capital management for TELUS' externally focused IT, delivery team, ensuring the successful delivery of projects on time and within budget.-Developed and executed the vision and strategy for TELUS' externally focused datacentres, driving capital management and expansions to meet the evolving needs of the business and its customers.

As part of the TELUS Green Team responsible for providing input into TELUS' Green programs.I Co-Chair the Energy Efficiency Sub committee accountable for documenting TELUS' efficiency across all business units. This role is also accountable for providing direction to the business units for increasing the efficiency of TELUS' energy use and reducing TELUS Carbon Foot Print.Also a member of the Climate Change committee accountable for writing TELUS' Climate Change Commitments to the public.

-Accountable for national data centre strategy to match corporate growth focusing on capacity management and energy efficiency. Directed capital management of IDC expansions ($9.1M), achieving less than 1% variance.-Managed national team accountable for all costs and solutions specific to IT infrastructure and services; $160M in revenue per year.-Developed the greenest data centre in North America which led to TELUS' largest deal worth $129M.-Successfully formalized engagement policies between various teams (Real Estate, IT Operations, Facility Management), allowing better alignment with national strategy and reducing overlap in team roles.

-Managed national team (14) responsible for all costs and solutions specific to IT (outsourcing, server management, mainframe/mid-range, project management, database, help desk, storage, data centre, DR, desktop support and LAN)-Successfully managed & enforced IT-specific sales engagements within all business areas averaging $200M in TCV and increasing win rate by over 10%.-Merged and managed a national team responsible for the standardization of national IT services and applications, keeping headcount consistent with increasing revenue forecasts-Managed all Hosting and Application solutions and costs (~$40M in revenue/year)-Formalized, managed and enforced all IT-specific sales engagements with all areas (sales, solutions and operations)-Develop pre-qualification templates & processes for opportunities-Enforced and managed sales & bid governance processes-Managed and improved qualification, win & utilization rates-Responsible for a large portion of a Gartner Benchmarking exercise to find efficiencies in the way TELUS delivers IT services-Built and standardized national tools-Enforced a national engagement policy

•-Managed a national team •-Standardized national tools•-Designed/rolled out a national engagement policy•-Responsible for all Hosting and Application solutions and costs (~$40M in revenue/year)•-Assisted in designing and building out new products•-Responsible for the education of services to Sales

-Established and built a high-performing Ontario Out-Sourcing Team of four professionals, fostering a collaborative and productive work environment.-Created comprehensive documentation of procedures to ensure consistency and accuracy in team operations.-Managed solutioning and costing for all IT outsourcing opportunities, effectively managing costs and delivering top-notch solutions to clients.-Educated sales staff on technical aspects of services, providing training and support to help them better understand products and services.

-Assisted in the recruitment process for Architects, playing a crucial role in hiring top talent.-Trained newly hired Architects on products and oversaw their work to ensure the successful delivery of solutions.-Developed and implemented tools to automate the architectural role, streamlining processes and increasing efficiency.-Educated sales staff on technical aspects of services, providing training and support to help them better understand products and services.

-Assisted in the construction and expansion of Internet Data Centres, and played a key role in creating hosting products for Ontario.-Took ownership of customer solutions, successfully managing up to 60 accounts simultaneously and receiving recognition for exceptional service.

-Designed customized networks to meet specific customer requirements, working closely with Engineering and Marketing to ensure successful implementation.-Provided technical assistance to sales staff during client calls, ensuring effective communication and understanding of technical aspects.-Collaborated with Product Managers to develop new products or services, leveraging technical expertise to create innovative solutions.-Assisted the Training department in creating course material and conducting seminars to train employees on technical aspects of products and services.

-Top-level technician for a corporate ISP, responsible for the design, implementation, and maintenance of all WANs.-Constructed and executed mission-critical Unix and Windows servers, utilizing cutting-edge technologies to deliver optimal security and performance to customers.-Continuously researched and tested emerging technologies to ensure the most up-to-date solutions were offered to customers.-Integrated customer service policies into the technical department to guarantee customer satisfaction.-Provided round-the-clock availability, 365 days a year, to troubleshoot all network-related issues for customers.-Oversaw the hiring, training, and management of technical department staff.

B.Sc., Theoretical Physics

Activities and Societies: Loyal Order of the Water Buffalo Society, Physics club

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