Adrienn Massaglia, Cmp Email & Phone Number

Marathon, Fl, Us

Miami, Florida, United States

Hot Springs, Arkansas, United States

• Introduced newly built hotel with attached Conference Center to meetings industry in the South/Midwest Region by joining industry related organization as ASAE and Dallas/Ft Worth Chapter of MPI.• Provided leadership in developing long-term business objectives while maintaining short-term profitability goals by rebooking 80% of Association and Corporate meetings successfully executed between October 2023 and June 2024.• Designed various reports - financial P&L, mix of sales, forecasting, group pace/position and transient guests tracking.• Developed and maintained market awareness to predict revenue opportunities and set proactive strategies.• Recruited top talent for open positions within the Sales department and provided ongoing mentorship and coaching support, in addition to creating and establishing standard operating procedures and action plans.• Negotiated contracts with potential clients while ensuring compliance with organizational policies and procedures.• Skilled in using various software applications and programs including Microsoft Office, Delphi FDC, Agilisys SCS, Infor SCS, Salesforce, Adobe.• Committed to delivering excellent customer service while working in a fast-paced environment.• Experienced with social media and communications platforms.• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

Scottsdale, Arizona, United States

• Identified new opportunities for business growth by researching markets in specific regions of Midwest and East Coast.• Led daily business reviews and weekly strategic sales meetings to approve hotel room rates, meeting space rental fees and food/beverage minimums by comparing historical data, future bookings, repeat business current trends.• Utilized expertise in Delphi for reporting, forecasting, monitoring sales activities.• Created strategic and marketing plan to penetrate new territories by assessing competitor offering and approaches.• Built group rates and worked with revenue management to make strategic decisions.• Ensured effective communication of client needs from sales to appropriate operational departments.• Inspired results-based sales culture.• Designed marketing materials in addition to overseeing marketing efforts on social media and website.• Managed the IBT Market in addition to Regional/National Associations east of CO/NM/WY/MT, HPN, Corporate Pharmaceutical/Medical, Finance, Insurance, Bank, Manufacturing, Automotive, Transportation and Government Markets.• Represented Resort at industry related networking events and part of local Chapters of industry organizations (MPI, ASAE, HSMAI, SGMP).

Harrah'S Ak-Chin Casino

• Gained market share in new sales performance through successful marketing and business plan.• Capitalized and researched on emerging opportunities to build business and expand customer base for a newly built convention center and hotel tower.• Projected more than $1,000,000.00 in sales during opening year in 2019 and achieved 140% of target.• Generated sales by executing complete sales cycle process through contract negotiations and close.

Harrah'S North Kansas City

• Generated revenue growth and successfully established repeat clientele for 4 consecutive years through market expansion and sales.• Supported all remote sales team members to drive growth and development.• Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.• Catapulted hotel and conference group sales, resulting in $1,000,000.00 in yearly revenue.

Country Club Plaza

• Cultivated long-term relationships with clients to accurately quote pricing and terms that achieve customer objectives.• Maintained strong understanding of competitors mission, offerings and presence in assigned territory.• Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.• Increased revenue by cultivating and securing new accounts while providing value-added services to existing clients.

Kansas City, Missouri Area

• Supported all sales team members to drive growth and development.• Formed and maintained exceptional relationships with surrounding attractions.• Exceeded sales goals and improved customer service by aligning sales/services strategies and business plans with market trends.

Wichita, Kansas, United States

• Recommended Hotel and Conference services to customers based on needs and interests, resulting in weekday group stay growth and increased sales revenue.• Delivered exceptional customer service to strengthen guest loyalty.• Formulated trusted relationships with key accounts.• Wrote, proofed and edited sales proposals and correspondence in addition to contract negotiations.

Wichita, Kansas, United States

• Created professional sales presentations and attended retail trade shows to creatively communicate product quality and market comparisons to potential customers.• Aided senior leadership during executive decision-making process, generating daily reports to recommend corrective actions and improvements.• Drove sales by effectively up-selling and cross-selling products to maximize profitability.• Executed efficient, successful sales team meetings to keep Sales Managers informed and focused on closing new deals.• Partnered with sales representatives during customer consultation to build agency and customer relations.

Budapest, Hungary

(Equivalent to Best Buy in the U. S.)• Assisting the Hungarian Director of Trade.• Reporting to and keeping in touch with the head office in Amsterdam, Holland and other offices in 23 European countries and Australia.• Translating, interpreting, attending international conferences.

Budapest, Hungary