keeping contact with customers via e-mail/phone or personally, providing informations to clients, making offers, identifying customer needs, dealing with complaints, managing and maintaining registers, preparing contracts, monitoring financial activities, invoicing, posting, performing other back office administration, preparing reports, representing the company on exhibitions and events

performing administrative tasks, controlling and maintaining documentation, preparing transport documents, conducting and evaluating customer satisfaction surveys, keeping contact with partners and suppliers, dealing with complaints, preparing reports, compile weekly deliveries, handling orders

assisiting quality manager with organisation work and preparing for the audit of the quality and environmental management system, preparing monthly reports, keeping contact with customers and authorities, mantaining and updating documents and records, conducting and evaluating employee satisfaction surveys