Adrienne Jacobs, Sphr Email & Phone Number

Houston, Texas, US

Ossining, New York, US

• Built the Human Resources department from the ground up, during the start-up phase of organization, and scaled it appropriately to meet the demands/requirements related to the company’s fast-paced growth curve.
• Advised the executive team on all human capital issues related to the business, including strategic talent acquisition needs and the adoption of suitable HR policies, processes, systems, and best practices
• Worked closely with department managers to define needed job skills and initiate multi-channel recruiting strategy that doubled company headcount in 6 months to 124 total employees; sourced, interviewed, and hired the.
• Implemented a new online performance management system to improve feedback/communications between managers and employees, boosting productivity and increasing the focus on accountability
• Managed a robust ADP Streamline Payroll system rollout in Europe to expand the company’s global reach
• Captured $144K in annual savings by analyzing and selecting a new healthcare benefits vendor to better serve company/employee needs

• Director, Human ResourcesRetained to serve in Interim HR Director role and coordinate all needed HR services for this rapidly expanding practice management organization serving healthcare clients throughout the State.
• Led the day-to-day operations of the HR Department, emphasizing superior internal service delivery
• Managed, facilitated, and updated all hiring and onboarding processes throughout the organization
• Drove the implementation of Paycom (HRIS/Payroll software) and analyzed, improved, and streamlined numerous other processes and procedures to save cost and improve departmental functionality

US

• Senior Director, Human ResourcesProvided strategic guidance to the President & CEO—as well as the Executive Management team—leveraging project management and HR generalist experience to support a major SAP.
• Managed a 5-member HR team, located in both Texas and California, providing strategic/tactical support to various departments (e.g. Financial Services, Information Technology, Environmental Health & Safety)
• Successfully managed an unfortunate division closure impacting 260 employees; planned and conducted the RIF with maximum professionalism and empathy, resulting in zero subsequent employee legal claims
• Smoothly and efficiently transitioned the company’s HR functions from California to Texas, assuming the newly-created role of Head of Human Resources in the new headquarters location
• Re-established the credibility of the HR department by implementing a more strategic, service-focused HR service delivery model that ensured more effective resource utilization and an improved client experience

Marietta, Georgia, US

• Provided strategic and tactical HR support to dentistry offices throughout Texas, Louisiana, Arkansas, and Mississippi—in addition to advising management and staff on all employee relations matters including EEO law.
• Successfully recruited and staffed six new office openings on time and within targeted budget levels
• Oversaw the annual performance review process for 300 employees, ensuring evaluations were conducted fairly, in a timely manner, and within assigned budget constraints
• Managed the talent management and review process to ensure employees/managers with high potential were identified, retained, and presented with proper leadership development opportunities

Boca Raton, Florida, US

• Spearheaded corporate HR operations across 14 facilities in 6 states, managing a $5M HR budget along with 6 direct reports and 15 matrixed field personnel. Developed new HR policies/procedures to ensure compliance with.
• Partnered with the leadership team to build and staff a new headquarters facility, including creation of a centralized HR department, recruitment of top talent, and promotion of a highly positive corporate culture
• Replaced third-party benefits administration with a new in-house solution to support business growth, generate significant savings, and provide employees with a superior benefits package
• Improved recruiting and retention by formulating competitive, performance-based compensation plans and implementing a robust set of performance management tools
• Led the integration of 1,000 new employees, following a corporate acquisition, negotiating the resulting contract with the labor union and coaching executive leaders on reorganization of senior management
• Minimized legal liability by streamlining pre-employment background checks and ensuring appropriate risk evaluations—and documentation—were in place prior to all terminations

Westlake, Texas, US