Built the Human Resources department from the ground up, during the start-up phase of organization, and scaled it appropriately to meet the demands/requirements related to the company’s fast-paced growth curve. • Advised the executive team on all human capital issues related to the business, including strategic talent acquisition needs and the adoption of suitable HR policies, processes, systems, and best practices• Worked closely with department managers to define needed job skills and initiate multi-channel recruiting strategy that doubled company headcount in 6 months to 124 total employees; sourced, interviewed, and hired the vast majority of the new hires—in addition to providing all needed training/onboarding• Implemented a new online performance management system to improve feedback/communications between managers and employees, boosting productivity and increasing the focus on accountability• Managed a robust ADP Streamline Payroll system rollout in Europe to expand the company’s global reach• Captured $144K in annual savings by analyzing and selecting a new healthcare benefits vendor to better serve company/employee needs

Director, Human ResourcesRetained to serve in Interim HR Director role and coordinate all needed HR services for this rapidly expanding practice management organization serving healthcare clients throughout the State of Texas. • Led the day-to-day operations of the HR Department, emphasizing superior internal service delivery • Managed, facilitated, and updated all hiring and onboarding processes throughout the organization• Drove the implementation of Paycom (HRIS/Payroll software) and analyzed, improved, and streamlined numerous other processes and procedures to save cost and improve departmental functionality

Senior Director, Human ResourcesProvided strategic guidance to the President & CEO—as well as the Executive Management team—leveraging project management and HR generalist experience to support a major SAP implementation and mass layoff. • Managed a 5-member HR team, located in both Texas and California, providing strategic/tactical support to various departments (e.g. Financial Services, Information Technology, Environmental Health & Safety)• Successfully managed an unfortunate division closure impacting 260 employees; planned and conducted the RIF with maximum professionalism and empathy, resulting in zero subsequent employee legal claims• Smoothly and efficiently transitioned the company’s HR functions from California to Texas, assuming the newly-created role of Head of Human Resources in the new headquarters location• Re-established the credibility of the HR department by implementing a more strategic, service-focused HR service delivery model that ensured more effective resource utilization and an improved client experience

Provided strategic and tactical HR support to dentistry offices throughout Texas, Louisiana, Arkansas, and Mississippi—in addition to advising management and staff on all employee relations matters including EEO law, company policy/practice development, and how to respond to adverse actions.• Successfully recruited and staffed six new office openings on time and within targeted budget levels• Oversaw the annual performance review process for 300 employees, ensuring evaluations were conducted fairly, in a timely manner, and within assigned budget constraints• Managed the talent management and review process to ensure employees/managers with high potential were identified, retained, and presented with proper leadership development opportunities

Spearheaded corporate HR operations across 14 facilities in 6 states, managing a $5M HR budget along with 6 direct reports and 15 matrixed field personnel. Developed new HR policies/procedures to ensure compliance with all regulatory requirements and rapidly identify and resolve any challenging employee relations issues. • Partnered with the leadership team to build and staff a new headquarters facility, including creation of a centralized HR department, recruitment of top talent, and promotion of a highly positive corporate culture• Replaced third-party benefits administration with a new in-house solution to support business growth, generate significant savings, and provide employees with a superior benefits package• Improved recruiting and retention by formulating competitive, performance-based compensation plans and implementing a robust set of performance management tools• Led the integration of 1,000 new employees, following a corporate acquisition, negotiating the resulting contract with the labor union and coaching executive leaders on reorganization of senior management• Minimized legal liability by streamlining pre-employment background checks and ensuring appropriate risk evaluations—and documentation—were in place prior to all terminations• Modernized the HRIS function by implementing ADP HREnterprise and Ultimate Software applications