Responsible for hiring and developing all store level management positions for the East Philadelphia area. Promoted 3 Store Managers to Home Office and higher volume locations. Drive results in sales, recruiting, loss presentation, and customer service. Decreased overall district shrink % from 2012-2013 cycle, while maintaining YTD above average secret shop scores. Successfully maintained best overall District Manager scorecard in the region and top 20% of Company for 2012.Set expectation of excellent customer service throughout district. Ranked third overall District secret shop average for 2013.

Trained and Developed Assistant Managers by giving direction, providing feedback, and motivating team around shared goals. Promoted 6 AM's to SM positions. Drove results in sales, operations, and customer service. Increased sales volume by 25,000+ units from 2011-2012. Received 3 consecutive excellent internal audit scores and 3 consecutive excellent secret shop scores. Led team by promoting a diverse and inclusive environment. Was recognized by company as a 2011 Diversity Champion.