Adrienne Chambers Email & Phone Number

Castro Valley, Ca, Us

San Francisco Ca

As Sr Mgr IT:* Rebuilt the CI/CD pipeline to improve performance and reliability by > 100%.* Developed the process and design to deliver an efficient Architecture Review Board.* Delivered the Federated CI project to allow for distributed pipelines while preserving visibility.* Chosen by the CTO to deliver the blameless postmortem process for Gap. Reduced major incidents from > 1000 per month to < 50 per month over 2 years.* Moved the postmortem process to a distributed model in under 2 months using Slack with high satisfaction ratings from the users and continued low major incident rate.* Automated the runback for the postmortem team, cutting our daily NVA activity time to 1 hour from ~6. Implemented cross-training within the ITSM staff to allow for flexibility.* Automated an asynchronous version of the postmortem process using Slack to allow for cross-time-zone postmortems.Automated large portions of the incident, global maintenance and change processes using Slack and ServiceNow - cutting manual effort and meeting time.Automated two segments of the peak preparation process using Slack cutting the time and meetings for the hundreds of stakeholders by 30%.Multi-time innovation award winner in Gap Innovation days.As a Senior Quality Assurance Engineer at the GID (online) division: Lead QA Engineer and automation developer on a project that allowed the eCommerce site to ship to foreign countries through a 3rd party, which had the fastest ROI on any project up to that time at GID As a Senior Quality Assurance Engineer in Stores:Led the successful effort to bring automation to the Stores team. In under 2.5 years, the team went from 0% automation to 90% of release testing automated with all international POS systems having unit, component and functional tests in place.As a Principal Software Engineer in Stores:Drove the delivery of the automated upgrade process for stores that allowed us to reduce the delivery cycle from 6 months to 2 weeks.

Responsible for hiring, mentoring and developing staff of 40 engineers to test, maintain lab equipment and automate testing through up to seven simultaneous projects.Created test strategy that integrated exploratory and automated testing and measuring the test strategy against field reports to find improvement opportunities.drove development of front- and back-end automation and junit tests to be shared between development and QA. Reduced the number of bugs in system by 50%.

Led a team of QA engineers testing a web-based content management system targeted at the pharmaceutical industry including handling multiple projects at a time (add-on products, hot fixes and core system releases).Test the application for function, usability and compliance with CFR11 requirements.Find new techniques to employ to increase testing efficiency, pilot the techniques and train the QA team in their use.

Responsible for quality and performance of a Web-based application that moves large files reliably and allows users to collaboratively view CAD files in real-time while leading a team of ten Quality Assurance, Automation and Build Engineers in four locations in two countries. Responsible for Quality of application and development process that includes process creation, maintenance and improvement.Developed post-release testing procedures to verify that all changes were migrated to production. Responsible for build function and maintenance of as many as twelve instances of the product. Responsible for architecture and prioritization of test case automation effort. We automated 80% of the old product in 8 months and 50% of the newer product in 3 months using Segue's SilkTest.No critical bugs have been released to the site.

Completed testing of Sega.com web site including functional and performance testing on a tight development timeline. Wrote the integration test plans for 3rd party products used in creating the site including the unit test for the integration with CyberSource for credit card approval, fraud score check and settlement.

Responsible for end-to-end test and implementation of web-based energy management software including stress and load testing.

Primarily responsible for the automation of testing, customer support and software delivery for a health claims adjudication system.

Managed a group of 3-7 engineers working on a network-based EDI product which implements the procurement document bundle.

Created and documented a multi-platform development environment to support product- and project-specific development.

Coded, tested and delivered warehouse picking and putting systems.

Developed automated testing for peer-to-peer network.

Network design and sales support for small networking company

Coding and support for accounting software for small firms.

Led a team developing software to create and share library collection information.

Performed stress analysis of piping layouts.

Bs, Mechanical Engineering

Ms, Computer Science