Adrienne Colvard Email and Phone Number

Operations Manger for our Athens and Lawrenceville officeCommercial Lines Account Manager-Service customer needs.-Issue certificates of insurance- reviewing contracts and preparing certificates with proper coverage and wording in place on insured's policy-Discuss and advise customers on coverages-Market new and renewal business-Process and notify customer on audits and submit audit disputes-Report claims directly to the carrier on behalf of the customer, assist customers with getting there claims handled and to be sure they are handled in a timely manner-Process renewals-Discuss and advise customers on policy coverages.-Process and submit endorsements.-Check in policies for accuracyExperience working on AMS 360 and Vertafore/Image Right Agency Workflows System

Commercial Lines Account Manager. In my current responsibilities of Commercial Lines Account Manager, I perform the following:-Marketing New Business and Renewals for Commercial Accounts-Issue Certificates of Insurance-Process and Dispute Commercial Audits-Process Endorsements-Billing Agency and Direct Bill transactions-Service customer calls-Balance Account Receivable Reports-Meet with clients to review risk exposure and coverage's

Overseeing and processing business for eight agencies through a centralized management operations, also was a district manager over 5 agencies where I helped teach agents to write a business as a profit, managed agency revenue, trained new agents.The youngest person to become a manager in group of 5 agencies, promoted Jan. 1998. My office became the most profitable in the group of 5 agencies.