Head of a stack of solutions, that all deliver automation to the business. FNZ (Silica was bought over from FNZ) provides technology solutions and business process outsourcing in the Asset Management industry. Applications in my space include a workflow solution, in-house built business rules engine and end-to-end process management tool to automate most business decisions. Also automated identity verification, and AI-driven Optical Character Recognition. Also, an ongoing watchlist screening solution. Key responsibilities include:Accountable for strategy of all productsAccountable for stability and availability of products in the production environmentAccountable for financial success of all products, i.e. managing and tracking income and expenditure on each product and ensure profitability over timeEnsure Product Owners are delivering as expectedInput into client design discussions, using years of Silica business and IT landscape experienceDefining and tracking key performance metrics of each application teamCreating focus for Product Owners on the necessary initiatives to ensure success of productsEnsuring teams are set up for success, i.e., they have the right people on their teams, they have the tools to do their jobs well. Ensuring team setup and design is correct, i.e., have the right roles and the optimal structure in place to manage the various teams. Direct report for product owners of the various applications, which was 5 people at its peak.

Responsible for a software application that automates Asset Management processing, using automated business rules, and rule-driven front-ends. This piece of software was integral to the day to day management of the Silica admin business. Key responsibilities include:Responsible for strategy of product; always have a 12 month plan in place to show what is the focus for the next year, as well as longer term vision of where we’re headedResponsible for stability and availability of product in the production environmentResponsible for financial success of product, i.e. managing and tracking income and expenditure and ensure profitability over timeBuilding relationship with administration teams, and client teams, to ensure all users of application have a channel to discuss concerns and improvementsResponsible for technical design of all implementations, and guiding team to consider all variables when designing a new solutionDirect report for the team working on the application, which at its peak was 7 analysts and 5 developers. Prioritizing work from various streams, i.e. client requirements, internal administration team requirements, technical debt, strategic improvements, company strategic projects.

Responsible for the delivery of various IT projects within Silica, working as an analyst. 1 year of this was spent in a small Research and Development team, where myself and two developers built out a prototype of the solution that I ended up being the product owner of. We designed, built, tested and implemented an automated asset management process that aimed to automate all decisions made by administrators. Key responsibilities include:Understanding current business processDesign to-be process Documenting requirement of what needs to be developedWorked closely with developers to ensure the solution is built as expectedTraining of usersEnd-to-end testing of solutionFacilitation of user acceptance testingReport requirement definition.

Process Engineering