• Responsible for the client’s successful deployment and implementation for all Business Intelligence products. Ensure that our clients derive maximum value from their investment with RealPage, utilize all products using agreed upon best practices.• Create, execute and manage project management plans for small/medium and corporate accounts.• Partner with Development team to ensure technical implementations meet client expectations.• Effectively train our business partners from the Senior Management level down in order to achieve successful execution of the client goals/strategy.• Fundamental support in helping clients establish and manager their change management.• Identify risks to the client achieving their stated business goals and ability to develop a risk mitigation plan.• Serve as a client advocate in driving industry best practices and the evolution of Business Intelligence, courses and administrative services integral to success.

• Training clients at the on-site level on how to utilize Price Optimizer and integrate best practices of the leasing process into their daily operations; reviewing at a very high level, revenue management concepts, discuss the leasing process, review objections and role play using a new pricing process• Work with and are familiar with all platforms of property management software including all RealPage products; including OneSite, LeaseStar, Lead2Lease, LevelOne) as well MRI, Yardi, Rent Cafe, Property Solutions/Entrata, Vaultware, and LRO• Take ownership of all aspects of the client relationship and ensure the software setup and implementation process for new and existing clients is fully established and functional• Continuous pro-active communication and support for existing clients while working with cross-functional teams (within RealPage as well as outside companies) to meet client goals • Identifying, refining, and constant developing of training material through daily experience from consolidating and reporting client feedback while managing several clients’ needs at one time• Provide continuous training through WebEx training classes for new and existing clients on a monthly basis to ensure proper training is provided to on-site staff at all times

•Manage all marketing initiatives for 21 properties in Texas; including managing content of company website, ILS and review/manage SEO strategies and analytics.•Manage/own property requests including creating a new piece and/or reviewing an existing piece for edits on marketing collateral, daily resident communication emails via Constant Contact, and ordering items from a vendor.•Social media management for Texas properties and Post Corporate Accommodation pages.•Online Review management for Texas – monitor sites like Apartmentratings.com, Yelp.com, and Google+. Research with the property, draft and post responses on behalf of Post.•Evaluate new marketing (offline and online) marketing and sponsorship opportunities for Texas. Work with AVPs to determine available budgets, manage costs and execute, track results and provide optimization recommendations on property’s behalf.•Act as the regional representative for Post HOPE and service-based committees in Texas. This includes planning and coordinating the annual Golf Tournament that raises over $100,000 in revenue, and our annual Day of Service for all Dallas associates totaling over 100 people.•Initiate and maintain productive B2B relationships with local businesses to increase traffic and to promote the properties, Post Corporate Accommodations and the Preferred Employer Program.

-Handle all monetary transactions and bookkeeping for 535 units-Maintain property and Uptown portfolio budget by monitoring Gross Potential Rent, Net Operating Income and Expenses-SmartStart Trainer; train new associates on Post policy and procedures-Responsible for all monthly lease renewals, daily new move-ins, processing move-outs, and organizing resident activities, as well as daily resident needs with superior customer service-Coordinated and volunteered for several Uptown company events; 2012 and 2013 Uptown Festival, Marathons/Races, Resident Intramurals, and Monthly Resident Events

-Responsible for the knowledge and leasing of 11 communities in Uptown, Dallas-Help maintain occupancy for all communities by participating in monthly resident events and utilizing top customer service relations-Awarded company wide Rookie of the Year 2011, completed Leasing Fundamentals and Emerging Leaders-Career Development Series-Chair on the Uptown Marketing Committee, collaborating, planning and delegating events for the communities as well as design and distribution of fliers and materials, work as understudy to Regional Marketing Representative-Respond to a large scale of leasing calls and prospects daily due to the nature of one central leasing center and remain very organized and attentive to details while working with legal documents

-Oversaw daily office responsibilities which included; executing phone calls, retrieving messages, and composing emails with current and potential clients to assign specific needs and wants-Handled all marketing; managed advertising contracts, attended monthly networking events, designed and sent direct mailers, and attended bridal and event conventions-Met with potential and current clients to address invitation needs as well as composed design options and availability for new clients every week