• Evaluate, identify, and initiate initiatives that identify pain points within the organization, from Avaya technical issues to process clarifications.• Reinforces regulations with Members and Students to ensure they are well informed and compliant.• Completes appropriate paperwork efficiently and accurately like Credit Requests for Finance, or reviews submission to make sure all documents are correct for an assessment.• Partners with internal Business Units to implement and provide support strategies, like technical errors or disseminating information to Customer Service on the Business Unit’s behalf.• Preforms other duties as assigned like collecting records, sorting faxes for delivery, and covering reception at main office site.• Trains and supports other Customer Service Representatives to deliver an experience with a member-first mindset while protecting the public interest for a range of specialized subjects.• Completed various testing for new software implemented by company.

Social Media Training and Assistance:• Maintained websites, social-network profiles and email marketing for clients.• Taught clients how to employ social media to grow their online presence and interact with their community base.• Wrote and posted articles for blogs.

• Mailing out to existing and potential customers of the gallery.• Organizing, conceiving and designing over 20 gallery exhibits and shows (both for 3D and 2D media).• Hung gallery exhibits using proper gallery techniques to insure the integrity of the art.• Interacted with patrons and potential buyers.• Instructed a variety of students ages 7 – 12 in various forms of 3D art.• Organized projects related to art classes.• Liasoned with Southern Ontario artists through the visiting artist program.

• Preformed ongoing market research in custom furniture sales.• Stained and coloured custom pieces.• Assisted in the weaving of custom pieces.

• Waitressed in local bakery.• Operated Point of Sales, which duties included customer service, till management, inventory assisting and fraud management as well as helping to reach sales goals.

• Created and executed a well-rounded curriculum including sports, arts and crafts, dramatic activities and songs while maintaining a safe, effective environment for a variety of children aged 3 to 13.