Adrienne Lytle Email & Phone Number

Tampa, Florida, United States

Tampa, Florida, United States

Unbounded Labs acquired Occam Technology Group

Tampa/St. Petersburg, Florida Area

Tampa, Fl

• Manage the implementation department, overseeing all client roll-outs, for new and existing business along with lost/closing business. • 100% success rate on all new business implementations. Launches include: Four full account Roll-outs for Burlington Coat Factory (550 stores), Knowledge Universe (1050 stores), Nash Finch (36 stores), and REI (131 Stores). Also have managed 116 sites of existing client growth. Revenue for the four full account roll-outs is year-to-date is… Show more • Manage the implementation department, overseeing all client roll-outs, for new and existing business along with lost/closing business. • 100% success rate on all new business implementations. Launches include: Four full account Roll-outs for Burlington Coat Factory (550 stores), Knowledge Universe (1050 stores), Nash Finch (36 stores), and REI (131 Stores). Also have managed 116 sites of existing client growth. Revenue for the four full account roll-outs is year-to-date is $5,723,198.00• Responsibilities include; ensuring all departments ( ex: Account Management, Finance, Corporate Operations, Human Recourse, Purchasing and Field Management) get the information and tools they need to ensure a successful roll-out for DMS as well as our clients. • Managed 100% successful roll-out which consists of no missed services on the initial launch date, all necessary equipment, supplies, and chemicals were on site and on-time for service use. Also, Client Satisfaction and Quality Control scores were of passing standards, set by the client in the contract, from the start of the launch date and 30 days into service before being removed from the implementation department.• Assisted with the development, updating, and executing of business processes used within our corporate office. Most recent business process update was to our Vendor Final Payment Process. By taking the old model from a paper form to a live google doc where all the pertinent information is logged and shared. This new process reducing the amount of wasted paper and creates accountability among the departments involved as well as making it a more efficient and seamless process business tool. Show less

• Managed and oversaw the day to day operations of all regular services and special projects needs for 11 sub-contract accounts and five direct hire accounts. • My portfolio consisted of 16 accounts; Rite Aid, ULTA, Apple, Harbor Freight, HFT DCs Sears Hardware, 7-11, Petco, Michaels, Dicks Sporting Goods, Cumberland Farms, Fred’s, Tractor Supply, ITG and Vology. • Dealt directly with the corporate contacts for each account and was responsible for maintaining the level of service… Show more • Managed and oversaw the day to day operations of all regular services and special projects needs for 11 sub-contract accounts and five direct hire accounts. • My portfolio consisted of 16 accounts; Rite Aid, ULTA, Apple, Harbor Freight, HFT DCs Sears Hardware, 7-11, Petco, Michaels, Dicks Sporting Goods, Cumberland Farms, Fred’s, Tractor Supply, ITG and Vology. • Dealt directly with the corporate contacts for each account and was responsible for maintaining the level of service required in each specific contract.• Conducted store visits and walkthroughs to ensure quality control of crews and services, as well as corporate visits.• Managed a team of 12 customer service representatives, who implemented and worked with our field managers to make sure the stores were fully staffed daily and schedule any special services, per clients’ request.• Responsible for all month-end billing prep work, preparing invoices, revenue accruals and IVR management. • Verified that labor got paid out properly and ensure full maximization of revenue at month’s end, while held to the standard of a gross profit of 20-30% on all sixteen accounts I managed.• Reviewed and approved all invoices sent out for billing to my clients from our accounting department.• Prepared and advised on RFPs for new and current business affiliated with my clients.• Responsible for creating and implementing new Pronto Forms, smart phone app, for all accounts I managed. Show less

• Responsible for implementing and executing ULTA standards of floor-sets, visual merchandise and collateral. • Ensures that all ad sets, markdowns, price changes, signage organization and execution, planograms, and new product cut-ins are implemented and executed in a timely manner.• Leading, overseeing and coordinating in-store events and promotions. • Reports information related to product concerns, top sellers, inventory levels, planograms, resets, and feedback to the General… Show more • Responsible for implementing and executing ULTA standards of floor-sets, visual merchandise and collateral. • Ensures that all ad sets, markdowns, price changes, signage organization and execution, planograms, and new product cut-ins are implemented and executed in a timely manner.• Leading, overseeing and coordinating in-store events and promotions. • Reports information related to product concerns, top sellers, inventory levels, planograms, resets, and feedback to the General Manager or Assistant Store Manager.• Proactively managed product categories in order to meet and exceed established budgeted sales, expenses and profit goals.• Developed vendor relationships to insure accurate orders and drove product sales while building both the brand and the business successfully. Show less