Adrienne Webster Email & Phone Number

Texas, United States

Bozeman, Mt, Us

• Obtained all four certifications within six months • Department build: workqueues, provider/resources, Visit Types, Blocks, and modifiers. • Built and executed Honor Roll-Fast Pass and Visit Auto Pay. • Triple Upgrade from May 2019 to Aug 2023 • Community Connect optimization.

Altamonte Springs, Fl, Us

• Virtually presented Epic EMR curriculum to end users via Zoom. • Administered End User Proficiency Assessments, with passing of 80% or more. • Developed content or "What To Do" sessions during Go Lives for Workqueues, Direct Billing and Tapestry • Delivered attendance and classes with use of Advent Health Learning Network (LMS)

St. Louis, Missouri, Us

• Reconstructed and updated curricula reflecting content to virtually facilitate specific hospital workflows.• Initiated creation of policies, expediting the efficiency of priorities within workflows.• Conquered the use of ZoomIt, Microsoft job aid, enhancing the quality of presentations.

Sacramento, Ca, Us

• Created, revamped, and updated curriculum from Nova Notes, as well as facilitated 20 trainings for New Hire Onboarding, existing, and temporary personnel.• Pioneered workflow analysis of Calabrio and the use of Decision Tree.• Compiled, communicated, and uploaded training documentation for the PCC.

• Supervised a team of four• Responsible for training program: virtual and classroom training, assessment and over-the-shoulder support.• Assessed the training needs for end users, closing educational and training gaps.• Addressed end user questions effectively and expeditiously.

Seattle, Wa, Us

• Provided EMR Application support and training to +/- 8,000 end users across 35 clinics throughout the Seattle region, training and supporting the Revenue Cycle., including several EMR modules. • Virtually troubleshot, resolving break-fixes too application issues while providing project resolution timeline estimates, using VNC (virtual network connection). • Configured several application reports, editing and exporting to create Excel spreadsheets. • Utilized a ticket management system (SpiceWorks) to prioritize and provide status updates on requests. • Set up EMR user accounts and provider records/credentials within EMR, while ensuring clinical content met HIPAA regulatory compliance guidelines. • Liaised between Quality Assurance and Process Improvement departments to establish workflows, requirements, and functional specifications. • Collaborated with a team of four colleagues to lead the migration of the organization’s pre-existing EMR to future-state EMR, resulting in successful Go Live within seven months. • Served as Project Manager and team lead to execute frequent EMR application upgrades and new releases (ex. August 2019 Release). • Liaised between Quality Assurance and Process Improvement departments to establish workflows, requirements, and functional specifications.