Adrienne Bentley Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Handling and full servicing of Canadian Admitted Insurance portions of globally produced, negotiated and placed Insurance (reverse flow)• Collection of and distribution of (as applicable by type of coverage) updated information for renewals, updating and issuance of Insurance Coverage Summaries, Proposals• Review of Canadian Admitted policies to ensure they are issued as quoted, match insurance binder(s), and are compliant with all Canadian Admitted Policy Regulations.• Invoicing and collection of Canadian Insurance Premiums from clients, including (as required) confirmation of remittance of premium to Insurance Company• Ensuring requests for coverage changes received from Canadian Insured contacts are communicated to Producing Global Broker and Local Canadian Underwriters and ensuring timely receipt of Policy Change Endorsements from Insurer(s) and transmittal of Endorsements to Canadian Insureds• Work with Central Certificate Team to ensure timely issuance and transmittal of Certificates as requested by Canadian Insureds• Contract review(s) ie. Property Rental Leases, Project Agreements, on behalf of Canadian Insureds to ensure and advise on insurance requirements

Toronto, Canada Area

• Effectively handle inquiries and meet deadlines. • Excellent verbal and written communication skills.• Strong self-starter. • Ability to adapt quickly to new situations and procedures.• Effective organizational and multi-task skills to prioritize tasks in time sensitive situations.• Strong analytical ability to simplify large amounts of data, determine critical information to complete projects.• Ability to support a team as a member or work independently.Software Experience: Proficient using: The Agency Manager (WINTAM), PowerBroker/PowerQuote/PowerSoft, Microsoft Office (Word & Excel), Outlook.PROFESSIONAL ACCOMPLISHMENT• Reviewed policies documents for accuracy ensured that underwriters made necessary corrections in order to avoid delay in coverage for clients and errors and omissions for the company.• Maintained certificate spreadsheet for a multi-location, national company.• Maintained loss data by coverage line for a multi-location, national company.

Toronto, Canada Area

Toronto, Canada Area

• Provided day to day service to clients for their insurance needs, such as information changes, coverage amendments, claims reporting and follow up for claim status. • Gathered underwriting information from clients for submission to insurance markets for quotation.• Confirmed status of claims including the amounts paid, updated Client Loss Reports for presentation to client and insurer(s).• Issued and signed Third Party Certificates of Insurance on behalf of the clients.• Prepared new business and renewal documentation (market submissions, quotation comparisons, insurance cover notes, schedules of insurance and insurance summaries).• Accurate invoicing for new business, renewal policies and endorsements.

Toronto, Canada Area

• Issuance of Third Party Certificates of Insurance on behalf of the clients.• Accurate invoicing for new business, renewal policies and endorsements. • Review of policies for accuracy, requesting corrections as required.• Day-to-day activities and communications with underwriters.• Claims reporting, follow up for status. • Maintained accurate client loss reports.• Maintained detailed and accurate manual filing system of over 1000 clients, which ensured all staff could easily access client files when needed.• Initiated the resolution of customer complaints ensuring one hundred percent customer satisfaction.• Greeted and directed clients in person and over the phone, providing information and/or directing them to appropriate department or person.

Describe your position

Metal Machining Tool & Die

Secondary School Diploma