• Combined passion for research, technical skills, analysis, and presentation abilities to be chosen as the first Research Officer.• Managed Grateful Patient Program, identifying patients with wealth or who had been a past donor; maintaining strict confidentiality, ensuring adherence to HIPAA standards.• Initiated and implemented the scanning of 23 years of Board of Trustees Minutes; ensuring availability in real time for all stakeholders and meeting permanent retention requirements.• Analyzed and categorized Foundation Shared Drive Directory; reducing folders from 80 to 15, created an Excel Document titled “Where’s My Folder” for ease of retrieval, and presented for all management and staff.• Searched entire hospital for monetary donor plaques; photographed, categorized, and documented 500 plaques into The Raiser’s Edge.• Researched and maintained accurate donor database by comparing to weekly obituaries to identify deceased donors or family members; sent list to department for follow up with family.• Utilized advanced knowledge of Raiser’s Edge as Gift Processing Officer, while simultaneously working as Prospect Development and Research Officer.• Gained reputation as the “go-to” technical resource for all staff training in MS products.• Wrote training manuals for Development Personnel and Beginner’s Raiser’s Edge.

• Recognized by entire staff of 150 for sharing projected office relocation plans so that required changes were identified prior to actual move; staff anxiety was reduced in a seamless office move with minimal disruptions.• Supported CIO and 10 direct reports; managing calendars, travel arrangements, and expense reports.• Onboarded new staff, entered bi-weekly timesheets for hourly and contractors, recognized staff needs and strategically created solutions.

• Identified need for real time access to Cincinnati Audit Workpapers; created and maintained Lotus Notes database to maximize auditors’ productivity worldwide, saving $100,000 in expense.• Proofread and issued high profile reports to Senior Management; maintaining confidentiality in highly competitive and media focused environment.• Reviewed 100+ corporate policies for consistency, published and maintained online using Word and Acrobat. Created template for new policies adapted throughout organization and beyond.• Developed Database User Manual; empowered 20 department members through focused training.• Created Excel Expense Report template used by entire company; updated consistently to reflect mileage cost and policy changes.