Adrienne Dickens, Mba

Adrienne Dickens, Mba Email and Phone Number

Marketing Strategy Lead at JPMorgan Chase & Co. @ JPMorgan Chase & Co.
new york, new york, united states
Adrienne Dickens, Mba's Location
Dallas-Fort Worth Metroplex, United States
Adrienne Dickens, Mba's Contact Details

Adrienne Dickens, Mba personal email

Adrienne Dickens, Mba phone numbers

About Adrienne Dickens, Mba

Adrienne is a Customer Experience leader who champions efforts to use consumer behavior and feedback to enhance and promote product/service offerings with the goal of maintaining high levels of customer satisfaction. She has the unique ability to transform data into actionable insights to improve the customer experience. SELECTED ACCOMPLISHMENTS• Led staff to successfully execute quality Client Services for a business portfolio of $30M.• Developed Tableau dashboards to identify trends and monitor Customer Experience feedback.• Performed Root-Cause-Analysis to highlight areas of improvement regarding customer touch points involving website, phone, email and mail channels.• Established Mobile Surveys to double customer feedback use to restructure Customer Experience efforts.• Primary author for presentation materials developed for internal leadership and/or clients at each company worked.• Spearheaded a direct mail program with Staples which generated $4M in incremental revenue. • Developed regional promotion plans for education event which resulted in revenues comprising 20% of the nation’s program revenues • Developed GM corporate wide MBA Summer Intern seminar • Produced Women's automotive education seminarSpecialties:Relationship Building • Customer/Client Experience • Data Analysis and Visualization using Tableau • Staff Development • Brand Marketing • Product Marketing • Advertising • Promotions

Adrienne Dickens, Mba's Current Company Details
JPMorgan Chase & Co.

Jpmorgan Chase & Co.

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Marketing Strategy Lead at JPMorgan Chase & Co.
new york, new york, united states
Employees:
286575
Adrienne Dickens, Mba Work Experience Details
  • Jpmorgan Chase & Co.
    Chase Auto Marketing Strategy Lead
    Jpmorgan Chase & Co. Oct 2021 - Present
  • Jpmorgan Chase & Co.
    Commercial Bank Vp Of Client Experience
    Jpmorgan Chase & Co. Nov 2019 - Sep 2021
  • Santander Consumer Usa
    Customer Insights Lead
    Santander Consumer Usa Jan 2019 - Oct 2019
    Dallas/Fort Worth Area
  • Santander Consumer Usa
    Customer Experience Consultant
    Santander Consumer Usa Sep 2017 - Dec 2018
    Dallas/Fort Worth Area
  • National Motor Club/Pinnacle Partners Solutions
    Vp Of Client Relations
    National Motor Club/Pinnacle Partners Solutions Jun 2011 - Aug 2017
    Irving, Tx
  • National Motor Club
    Senior Director Of Client Management And Marketing
    National Motor Club Oct 2010 - May 2011
    Irving, Tx
  • Apxperts, Inc.
    Marketing Consultant
    Apxperts, Inc. Oct 2009 - Oct 2010
    Southlake, Tx
  • General Motors
    Sales & Marketing Manager - Saturn (Advertising And Sales)
    General Motors Apr 2005 - Sep 2009
    Irving, Tx
  • General Motors
    Marketing Manager - Saturn (Promotions & Training)
    General Motors Jan 2002 - Mar 2005
    Detroit, Mi
  • General Motors
    Brand Marketing Analyst- Buick
    General Motors Feb 2000 - Jan 2002
    Detroit, Mi

Adrienne Dickens, Mba Skills

Business Development Crm Business Strategy Advertising

Adrienne Dickens, Mba Education Details

Frequently Asked Questions about Adrienne Dickens, Mba

What company does Adrienne Dickens, Mba work for?

Adrienne Dickens, Mba works for Jpmorgan Chase & Co.

What is Adrienne Dickens, Mba's role at the current company?

Adrienne Dickens, Mba's current role is Marketing Strategy Lead at JPMorgan Chase & Co..

What is Adrienne Dickens, Mba's email address?

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What schools did Adrienne Dickens, Mba attend?

Adrienne Dickens, Mba attended The Wharton School, Cornell University, Walt Whitman.

What are some of Adrienne Dickens, Mba's interests?

Adrienne Dickens, Mba has interest in Calligraphy And Dance.

What skills is Adrienne Dickens, Mba known for?

Adrienne Dickens, Mba has skills like Business Development, Crm, Business Strategy, Advertising.

Who are Adrienne Dickens, Mba's colleagues?

Adrienne Dickens, Mba's colleagues are Sesha Sai Sandeep Rachamalli, Tom Kaiser, Michael Suralta, Simran Barve, Andrew Sharkey, Samuel Nadar, Vasavi Mantha.

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