• Design and sell uniforms, apparel, & accessories to customers throughout Northern CA, NV, and the PNW.• Utilize various internet & social media platforms to monitor style and trends to offer new content and merchandise to customers.• Analyze historical sales data to identify patterns in sales cyles while considering factors such as seasonality, market trends, andeconomic condition that may impact sales• Provide constant customer service to ensure satisfaction. Effectively communicate and problem solve in a consise and expedientmanner.• Proficient in Salesforce administration including creating user accounts and profiles and managing reports and dashboards.Utilization of Google Docs.Key accomplishments:~Voted Rookie of the Year 2022 ~Received Top 5 Business Development Award for generating the most new customers

• Create and execute monthly digital campaigns to build online community via Instagram (@norcalelite_sr)• Curate high-quality social media content that showcases the diversity of club members and staff to attract new customers• Strategize and execute annual events calendar to create team-building opportunities for new and existing membersHead Coach and Tumbling Instructor• Train/teach athletes, in a team setting, the skills of beginner to advanced competitive cheerleading• Focus on fundementals with an emphasis on safety and proper progression of skills while creating a fun and motivatingenvironment.• Adapt to fast paced ever changing industry rules and requirementsKey accomplishments:• Created and executed a recruitment strategy to backfill 9 key members of the Summit team that left abruptly due to the pandemic• Retrained team in 6 weeks and led “Pandora” to Summit victory in 2021; ranked #1 of 19 (nationwide) in attendance• Implemented “Athlete of the Month” award to recognize outstanding individual achievement within each of the gym locations; saw arecord improvement in new skill development across all levels

• Perform pre-shift & post-shift duties Including opening & closing till, dropping deposit, ensuring the workplace is in order and in safe conditions• Respond to customer questions in effective manner while contributing to positive team environment• Communicate information to managers and coworkers for consistent work flow in each shift• Winner of 6 consecutive monthly challenges for upselling “add shots” to every espresso beverage order; assisted in boosting December sales by 23% • Learned customers’ names and orders to drive return visits and establish relationships• Suggested and sold Barista favorites to surprise and delight the coffee community• Received 20+ customer service notices about my friendly and attentive service

• Responsible for conducting cheerleading camps throughout Northern California• Help engage athletes in strenuous physical activity while bonding as a team and teaching valuable life skills such as; teamwork, accountability, and time management