Adrienne Porter Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

St Louis, Missouri, Us

Bloomingdale, Il, Us

Wheeling, Il, Us

Manage portfolio of 30+ strategic customer accounts, leading order processing, inventory management an customer price list maintenance for packaging and paper distributor. Partner with sales on new business development, quoting and margin enhancement opportunities. Generated $285K in cost savings and $200K in margin enhancement thru Q2 2023 by identifying opportunity to re-source multiple product lines in light of reduced raw material pricing and supply chain normalization. Enabled re-signing of $3M+ account contract and acquisition of $250K in new business by improving on-time delivery. Created efficient process to consolidate and analyze PO required dates and supplier production reporting to communicate with manufacturing suppliers and customers. Secured additional business from new client, forecasted at $300K for 2023 by identifying manufacturing suppliers who could meet client's specs and qualify expectations and negotiating rates to drive competitive pricing at high margins. Sourced across 5 different suppliers for over 36 unique product SKU's.

Chicago, Il, Us

Lead role in operations department custom design division for leading global packaging company serving beverage/spirits, food, personal care, pharmaceutical, and household care sectors, focusing on short and long-term strategies to build business.Generated over $176MM a year in project revenue and growth of 18% YoY managing custom design project approvals across the entire division. Uncovered key business growth opportunity to achieve vertical market visibility by collaborating with Business Intelligence and IS to build, implement and launch dynamic reporting tools.

Chicago, Il, Us

Managed portfolio of complex customer accounts in partnership with sales team. Led communication efforts,order processing,procurement, vendor selection and internal leadership and training.Drove $12MM/year in sales with over 30 customer accounts ensuring ongoing client satisfaction and retention. Trained new hires and mentored employees and cross-functional stakeholders across the Midwest region leading to employee onboarding successs throughout the midwest region.

Chicago, Il, Us

Executed on all tasks and communication life cycle of customer orders inclusive of responding to internal and external requests, quoting, project management, and timely communication with all stakeholders.Maintained profitability across all item codes by managing change of cost and pricing internally in partnership with sales.

Woonsocket, Ri, Us

Act as primary contact to assigned direct clients, internal team members and partners by helping support existing pharmacy benefit plans Conduct yearly pharmacy plan option reviews to show plan benefits and share optimization suggestionsSolved urgent plan issues by providing excellent customer support, time management and multiple project coordination efforts.

New York City, New York, Us

Supported over 15 assigned existing accounts and partnered with sales team to strategically to attract new business and drive revenue within B2B software development company. Closed over $1.3 million in revenue, exceeding annual quota by 125%.Facilitated execution and technical support needs for existing customer licensing agreements.

New York City, New York, Us

Nurtured new and existing leads to deliver qualified sales leads to outside sales representatives.Increased sales qualified leads for outside sales department by 50% as lead for regionalized call and email lead nurturing efforts.Qualified 103% of sales leads stemming from inbound marketing leads and cold calling efforts resulting in qualified leads to nationwide sales team for execution, quoting and revenue generation.

St Louis, Mo, Us

Advised clients on technical support needs, sold extended software and hardware warranty to existing customers, and ensured a safe and organized workspace for employees and customer onsite meetings.

B.A. Arts, Psychology

General Studies