• Lead operational efforts across the organization focusing on optimizing processes, managing resources, and ensuring efficient execution of business strategies.• Set strategic direction and ensure high quality implementation our evidence-based practices portfolio (Examples of Excelencia and Growing What Works Database).• Develop and enhance tools, guidance, structures, and resources to ensure each team and individual meet and exceed their goals.• Engage with constituents to provide curated information on resources and practices for student-centered, culturally responsive programs and practices.

Managing Director of Performance & Accountability | July 2018 - March 2020Director of Data, Analysis and Evaluation | October 2010 – June 2018• Set the vision and implement protocols and standards for data collection, analysis, and reporting for accountability and performance management• Direct efforts to adopt and refine the organization’s data strategy to set benchmarks and monitor progress towards school-wide and organizational goals• Serve as organization liaison and key participant in city wide task forces to develop adult and alternative education accountability frameworks that required collaboration with peer schools • Manage significant engagement with external oversight agencies, including navigating the charter campuses through a successful 20th year school review with our authorizer• Collaborate with senior leadership on vetting unique funding opportunities• Author reports to Board of Directors and various stakeholder groups that discuss policies, strategies and results

Director of Post-Secondary Success | July 2010 – June 2011• Led the design of a multi-year scope and sequence for high school college and career programming curriculum derived from a feedback look from our alumni services program • Supervised a small team to deliver programming to students and graduates, while continuing to build program resources through new grants and local education partnersAlumni Support Coordinator | August 2004 – June 2010• Building upon evidence-based practices in higher education, designed a college success program and delivered program services for graduates of the high schools• Implemented a quantitative and qualitative data collection process to measure program effectiveness and achievement of student outcomes, like increasing our semester persistence rate from 47% to 84% in four years• Developed a tool for evaluating higher education institutions for student placement and partnership development

Database Administrator | January 2005 – January 2006• Student information system administrator for school sites• Analyzed data and information to monitor data validation and analysis• Produced program reports that summarize quantitative and qualitative data, provided additional services to key stakeholders• Built Microsoft Access database to track campus-specific summer program data• Conducted individual and group user trainings with customized materialsDevelopment Associate | January 2004 – January 2005• Conducted in-depth research on prospective foundation and corporate donors and assisted with proposal research and writing• Created program summaries for foundation and government reporting using school data• Webmaster for quarterly electronic newsletter and project manager for website re-design• Coordinated two annual fundraisers with net revenues over $80,000Executive Assistant | August 2002 – January 2004• Established protocols and built efficiency for external and internal communication with Executive Director and Board Chair• Created processes that increased office efficiency particularly in the finance and human resources departments

Network Presentation | Monthly Tool Share | September 2007 | Teleconference“MAPCS Alumni Support Program: An Overview”AHSI was an initiative of the Bill & Melinda Gates Foundation that awarded $31 million to create a nationwide network of 168 alternative schools. The schools will serve students failed by traditional large comprehensive high schools. The grants were designed to support the efforts of nine intermediary organizations to work with local communities to replicate high-quality alternative schools, expand and improve existing schools, convert programs that offer GEDs into high school diploma-granting schools, and initiate policy and technical assistance efforts. https://www.gatesfoundation.org/media-center/press-releases/2003/02/grant-to-support-nationwide-high-school-network

Legal Department Assistant | December 2000 –December 2001• Created and managed contractual compliance database and provided user training and materials• Provided team methods to improve department efficiency.Marketing Department Assistant | Seasonal June 1999-December 2000• Produced and distributed statistical reports to internal and external parties• Developed database to track airport information files• Aided analysts in market and revenue research using statistical software (Cognos Powerplay)

High School Team Leader (15 hours/week commitment)• Coordinated team of 12 for Saturday morning tutoring program of 200 youth• Used Deming’s Total Quality Management (TQM) practices to develop and conduct program evaluation • Trained youth on basic functions of Microsoft Word and Excel.