Adrish Mullick Email & Phone Number

Des Moines, Ia, Us

Teaneck, New Jersey, Us

New Braunfels, Texas, Us

Lead Sales and Solutions for large and strategic clients in partnership with cross – functional leaders to drive pipeline and competitive offerings. Be the trusted advisor to clients on how to create value through digital solutions (SaaS / WaaS), address their business requirements with deep domain and technical acumen.

Teaneck, New Jersey, Us

Managed large P&C Insurance clients within Cognizant's Digital Operations (BPO) practice. Overseeing the smooth execution of large-scale business engagements in the Insurance industry without compromising quality or performance. Proactively drive pipeline volume and velocity for the target business areas and convert wins for Digital Solutions/products. Established a network of contacts among existing and new clients to identify opportunities for digital solutions.I led key initiatives where Cognizant could enhance customer experience & success through digital transformation, intelligent automation, and analytics. Scaled a new logo from prospect to $40M in revenue. Conceptualized and led a comprehensive account engagement plan that aligned with the overall business objective and business requirements, which contributed more than $15M in revenue each year.> Sales and revenue targets ranging from $10m to $25m> QoQ improvements in cost, Margin%, quality, efficiency, and productivity measured through customer satisfaction ratings> Extensive experience in scope change management and contractual escalations

Teaneck, New Jersey, Us

Transitions Leader accountable for leading high-value Solutions & Transitions for a range of tech clients. I seamlessly led and transitioned a high value program across multiple sites in North America, grow-ing from 200 to 1200 FTE’s over 15 months (2017 – 2018), this was one of the complex and largest Social Media client. Throughout the implementation, I worn multiple hats to ensure the health and hygiene of the account. My accountabilities were not limited to implementation, setup wellness for team members, client audit requirements, data security controls, and redefining onboarding & background check methodologies to meet business growth targets. Identifying, capturing, and managing risks were key components of my role in developing risk management plans for each project. Communicate regularly with key stakeholders and leadership about important risks, probability of occurrences, and mitigation measures.

Us

San Francisco, California, Us

Experience of demonstrated Project Management, Business Process Improvements and Solution Design, ability to design/implement strategic road-maps and drive multi-divisional change. Skilled in enhancing process quality, & create a structured business process. Comprehensive understanding and exposure to project management life cycle with ability to support multiple high value projects simultaneously from requirements gathering through build, testing and implementation under the governance of Waterfall and Agile methodologies.Interface and coordinate with program stakeholders within the business unit senior management to define program objectives, provide status updates, and prepare for release and deployment. I Led the project team and navigated through management, team members, vendors, tech partners, and other shared services within and outside of the organization.

San Francisco, California, Us

People Leader with project management DNA to drive change, process improvements, operational targets and customer experience through effective people and process management across multiple geographies. Streamlined reporting processes and implementing best practices in operations. Established measurement system infrastructure and process aimed at improving visibility, quality and maximizing customer satisfaction.

San Francisco, California, Us

Led the design & implementation of multiple transition plan for capital markets and Home Mortgage processes, which included developing detailed Sourcing plan and knowledge transfer approach with milestone, identifying stakeholders, training approach, identifying risks and delivery model to meet/exceed KPI's. Directed and coordinated with cross functional teams like Legal, CS, HR and technology integration from time to time following Agile and Scrum Methodology. Critical aspect was to help stakeholders visualize a team working for the same objective from 10,000 miles away using "follow the sun model".

New York, Ny, Us

Led multiple complex Transitions & managed Delivery for leading US - Property & Casualty Insurance & UK - Utilities co.

Panchkula, Haryana, In

Business Analytics - Forecasting & sheduling for multiple clients.