- Abide by a professional code of ethics when maintaining confidential 
and official records- Generate readable, professional, and well-structured written correspondence, such as letters, emails, and reports- Demonstrate interpersonal skills, patience, empathy, and attentiveness with customers and colleagues- Participate as an active member of a work team in the design, development, and implementation of several programs- Utilize and manage internal and external resources to convey accurate and reliable information and answers to constituents and colleagues- Utilize databases to complete bookkeeping, reports, and scheduling- Ensure accuracy of data for billing purposes- Create and maintain customer account records in VSI RecTrac software.- Collaborate with external departments for operational success, including, but not limited to RPM (Park Maintenance) and Admin. Services (Park Police)- Experience in working as intradepartmental and interdepartmental courier- Experience in working at CCPR Reservations/Sunset Front Desk and Sports Divisions- As department's frontline contact at CCPR Sunset Front Desk, have an extensive knowledge of all operations conducted within Parks and Rec. and other departments, including, but not limited to, Safekey, Special Events, Community Centers, Comprehensive Planning, Park Police, Animal Control, and Park Design and Maintenance - Maintain current certifications in CPR/First Aid/AED and PCI/Data Security Standards

- Conduct check-in and check-out procedures for hotel guests, general clerical work, and completing secure payment transactions- Communicate effectively in a courteous and welcoming manner with guests and inquiring customers- Understand and adhere to work rules and policies in abidance with federal, state, or local requirements which govern the company- Ensure guest satisfaction by identifying and attending to guest concerns in a professional and quality standard- Work collaboratively with associates and other departmental staff, including, but not limited to, Room Reservations, Housekeeping, Marketing, VIP Host Office, Bell Desk, and Security, to ensure smooth-running operations- Utilize and demonstrate knowledge in Microsoft Office, telephone protocol, and software applications, including CMS casino system, SafLok, LMS hotel system, and HotSOS service optimization enterprise

- Synthesized information and data to be submitted to the Disability Resource Center- Adhered to ADA/ADAA/504 guidelines- Prepared written documents through the use of Microsoft Office and Adobe PDF- Maintained confidentiality in accordance to local, state, and federal statues, and I complied with College of Southern Nevada policies and procedures- Demonstrated reliability and time management skills

- Provided student office support to the Office Secretary/Manager and the Assistant Principal.- Exhibited and formulated, logical, customer-oriented, and concise written and oral communication- Demonstrated the ability to work as a team - Conducted data-entry and record filing- Utilized computers, productivity software, and office equipment to drive organizational success