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Andrew Rochford Email & Phone Number

Voice - Cloud Engineer at DCC Propane, LLC
Location: Bolingbrook, Illinois, United States 6 work roles 1 school
1 work email found @barcodesinc.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email a****@barcodesinc.com
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Current company
Role
Voice - Cloud Engineer
Location
Bolingbrook, Illinois, United States
Company size

Who is Andrew Rochford? Overview

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Quick answer

Andrew Rochford is listed as Voice - Cloud Engineer at DCC Propane, LLC, a company with 30 employees, based in Bolingbrook, Illinois, United States. AeroLeads shows a work email signal at barcodesinc.com and a matched LinkedIn profile for Andrew Rochford.

Andrew Rochford previously worked as Telephony Analyst at Enlivant and VoIP Technician at Unis Fulfillment And Transportation. Andrew Rochford studied at Seattle Central Community College.

Company email context

Email format at DCC Propane, LLC

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{first_initial}{last}@barcodesinc.com
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AeroLeads found 1 current-domain work email signal for Andrew Rochford. Compare company email patterns before reaching out.

Profile bio

About Andrew Rochford

A focused, goal-oriented IT professional with experience in administration and support of various information systems and a history of superior customer service. Knowledgeable in building and deploying workstations, recovering compromised systems, and supporting multiple operating systems. Strong background with troubleshooting a wide variety of software and hardware problems, planning and deploying system wide changes, and coordinating with a team of IT professionals.

Listed skills include Troubleshooting, Operating Systems, Windows 7, Antivirus, and 16 others.

Current workplace

Andrew Rochford's current company

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DCC Propane, LLC
Dcc Propane, Llc
Voice - Cloud Engineer
roberts, illinois, united states
Website
Employees
30
AeroLeads page
6 roles · 18 years

Andrew Rochford work experience

A career timeline built from the work history available for this profile.

Voice - Cloud Engineer

Current

Lisle, Illinois, United States

Managing the migration of nearly 200 sites from a variety phone services and products to RingCentral and the RingCentral/NiceCXOne Contact Center (CCaaS) platform.

Sep 2023 - Present

Telephony Analyst

Greater Chicago Area

  • Worked with fifteen individual communities to understand their needs and use that knowledge to transition them over to a new, managed VoIP service (Metaswitch)
  • Built out new Zoom Phone deployment for recruiters to connect with potential candidates over phone and SMS
  • Supported all telephony services for over 200 sites while managing several vendors unique per site
  • Developed and maintained telephony inventory for better and faster support response times
  • Established new base lines and templates for community transitions to new platforms in order to help streamline the process for future community transitions
  • Worked with stakeholders to determine improvements to call flow and understand where customers were being routed incorrectly between multiple vendors and touch points for the Chicago headquarters
Mar 2022 - Sep 2023

Voip Technician

  • Project managed and transitioned offices to Zoom Phone from three separate platforms (Ring Central, Mitel, and ShoreTel)
  • Collaborated with several stakeholders to architect new call flows for each office and team
  • Worked with executive leadership to build out a worldwide, cascading call flow to support customers 24 hours a day under a single, unified IVR
  • Documented and optimized call flows and user setup between all phone systems as part of the Zoom Phone migration
  • Evangelized the enhanced capabilities afforded by the new, unified platform.
  • Consistently coached personnel and management on how to take advantage of the increased flexibility afforded by Zoom
Mar 2021 - Feb 2022

Systems Administrator

Chicago, Illinois

  • Project managed and migrated all US offices to Fuze from several disparate phone systems that were unique as they were brought on board through acquisitions
  • Built supporting components to facilitate a phone pop program that integrated Fuze and NetSuite
  • Collaborated with teams from all offices to implement and manage unique call flows specific to each office and their core business needs
  • Coached sales leadership and built reports to better understand call metrics for their teams
  • Worked with leadership and stakeholders to revise and create new call flows as the business needs shifted to support new and expanded teams across business units
  • Developed supporting documents and procedures to prepare employees for remote work, initially for a polar vortex cold snap in 2019, then updated and used again for the stay at home rules for Covid-19 in 2020
Apr 2016 - Mar 2021

Desktop Support Technician

Greater Chicago Area

  • Managed an Avaya IP Office PBX for the Chicago headquarters
  • Worked with Sales leadership regularly to refine and change inbound call flows as the team structure changed and the customer support strategy was shifted
  • Supported sales staff as the company transitioned order entry platforms from Syspro to Dynamics CRM
  • Developed disaster recovery procedures for end users
  • Deployed, facilitated, and trained new sales classes to understand the company’s technology stack
  • Packaged, scripted, and deployed software through Altiris Deployment console
Jun 2013 - Apr 2016

Desktop Support Engineer

Bellevue, WA

  • Operated as interim IT Manager for a year
  • Managed an Avaya IP Office PBX for the Bellevue headquarters
  • Administered McAfee ePolicy Orchestrator to distribute and control antivirus clients on user’s PCs
  • Monitored and continuously adjusted company-wide spam filter
  • Cataloged a comprehensive inventory of all technology equipment procured and deployed.
  • Spearheaded cleanup of Active Directory users/groups to increase network security
2008 - 2013 ~5 yrs
Team & coworkers

Colleagues at DCC Propane, LLC

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1 education record

Andrew Rochford education

FAQ

Frequently asked questions about Andrew Rochford

Quick answers generated from the profile data available on this page.

What company does Andrew Rochford work for?

Andrew Rochford works for DCC Propane, LLC.

What is Andrew Rochford's role at DCC Propane, LLC?

Andrew Rochford is listed as Voice - Cloud Engineer at DCC Propane, LLC.

What is Andrew Rochford's email address?

AeroLeads has found 1 work email signal at @barcodesinc.com for Andrew Rochford at DCC Propane, LLC.

Where is Andrew Rochford based?

Andrew Rochford is based in Bolingbrook, Illinois, United States while working with DCC Propane, LLC.

What companies has Andrew Rochford worked for?

Andrew Rochford has worked for Dcc Propane, Llc, Enlivant, Unis Fulfillment And Transportation, Barcodes, Inc., and Seagull Scientific.

Who are Andrew Rochford's colleagues at DCC Propane, LLC?

Andrew Rochford's colleagues at DCC Propane, LLC include William Applewhite, William Klacik, Adam Cain, Adam Wilburn, Mba, and Stephanie Runions.

How can I contact Andrew Rochford?

You can use AeroLeads to view verified contact signals for Andrew Rochford at DCC Propane, LLC, including work email, phone, and LinkedIn data when available.

What schools did Andrew Rochford attend?

Andrew Rochford studied at Seattle Central Community College.

What skills is Andrew Rochford known for?

Andrew Rochford is listed with skills including Troubleshooting, Operating Systems, Windows 7, Antivirus, Windows, Technical Support, Windows Server, and Active Directory.

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