Cesar Ricardo Email & Phone Number

Miami, FL, US

Doral, Florida, US

Deploy, configure, and maintain on-premises and cloud-based servers, endpoints, and network devices to ensure seamless IT operations.Monitor and resolve hardware, software, and network connectivity issues proactively, minimizing downtime through root cause analysis.Manage over 1,300 user accounts, access control lists (ACLs), and group policies using.

Miami, Florida, US

Provide L1 to L3 support.Install, configure, and maintain servers, endpoints, and network devices.Monitor and troubleshoot hardware, software, and connectivity issues.Implement data backup and disaster recovery plans.Administer over 60 user accounts, ensuring data security.Conduct system audits and apply necessary patches and updates.Support end-users and.

Osnabrueck, Niedersachsen, DE

Provide L1 to L3 support for Hellmann standard software and hardware, including direct daily interaction with the operations team for support and issue resolution.Deliver remote and on-site support for Hellmann standard software and hardware through various official communication channels, such as phone support, chat support, and ITSM tools.Monitor.

Miami, Florida, US

Maintain rental equipment, printers, and laptops.Train new hires.Provide L1 to L3 technical support.Manage JamfManage and improve Ubiquiti network.

Orlando, FL, US

Open a new store location.Purchase tools and store inventory.Train hires.Manage RMAs, buybacks, work schedules, etc.Manage inventory and purchasing.Diagnose and repair devices.

Orlando, FL, US

Open a new store location.Purchase tools and store inventory.Train hires.Manage RMAs, buybacks, work schedules, etc.Manage inventory and purchasing.Diagnose and repair devices.

Houston, Texas, US

Customer Relations: Delivered exemplary customer service, addressing inquiries and ensuring client satisfaction.Document Management: Oversaw the digitalization of physical documents and maintained an organized and efficient record-keeping system.Administrative Support: Executed a broad spectrum of clerical duties, including meticulous data entry and other.

West Pack, FL, US

Product Refinement: Diagnosed and refurbished GSM unlocked Android Smartphones. Implemented optimizations to phone capabilities, modified system architectures, and software codes, leading to a marked reduction in product return rates and enhanced customer satisfaction.Policy & Process Development: Established policies, procedures, and controls in.

Technical Diagnostics & Repairs: Conducted in-depth analyses and prompt repairs on a wide range of cell phones, ensuring the highest standards of service quality.Team Training: Onboarded and trained new technicians, imparting expertise and best practices to maintain the brand's reputation for top-tier repairs.Inventory Management: Oversaw the organization.