Head of Development at Upmo an Edinburgh-based charity providing support and opportunity for children & adults with learning disabilities and autism. For more than a decade providing tailored support services with an increasingly respected curriculum of creative workshops, educational activities and vocational programmes across Edinburgh, Mid Lothian & East Lothian.I am responsible for brand development, growing our digital capability & creating new revenue streams so we can grow further and enable more of

Owner & Managing Director of Deeroy Limited an independent Business Consultancy , providing support to business across a broad spectrum of sector ranging from large Corporates to small SME start ups An extensive knowledge gained from working with a range of businesses over the past 30 years I can add value to your business to help you reach your goals or help with issues that are causing you concern.I have an extensive knowlege of the Franchise & Agricultural sectors and track record with Business Finance particulary around Commercial Finance, recently succesfuly completing an assigment assisting a multi Billion turnover Global Business .Through an extensive network of professional experts I can create bespoke tailored sollutions.I have passion for busineses of all shapes & sizes and take hands on committed approach to all of my clients, treating their business with all the care & attention I would give as if it were my own business.I am currently assisting Lenders with their quest to create exciting new solutions in the SME lending space to improve the journey & experience for Lenders & customers.I f that resonates then why don't you speak to me & see what we can do.If you you would like to see how I can help you and our business contact me here of by email alan@deeroy.co.uk

I have accepted an invitation from the club chairman Donald Findlay KC to join the board and support him and the board in taking the club forward. I have principal responsibility for leading the Digital and Social Media strategies with a view to enhancing the clubs reach. In addition to assist the Finance Director in all aspects of financial reporting and budgeting having acted as temporary Finance Director in 2011. This position is a purely voluntary and attracts no financial remuneration.

Leading a team of business professionals across Central Scotland ensured RBS were able to engage effectively with their customer base and prospective customers, delivering expertise and working in partnership sharing customers’ goals and aspirations. I ensured we made available funds to viable and emerging SME entities in varied manners and focused on making customers’ dealings with us simple and efficient.Proactively ensured there was effective dialog with local and national business support agencies as well as local and national government to ensure clarity and awareness of our desire and capability to support the SME market. I am proud to have been able to support a number of successful ventures who have in their own right gained national press coverage and recognition and look forward to continuing that agenda.I was also tasked with looking on a national basis strategically at ways we could provide further support to customers and would- be customers with access to funding.Achievements• Successfully lead team to top lending team three years running, number one for Asset Finance Support and for assurance testing• Ensured professional development of each team member all acquiring Charter Banker qualification.• Presented to top 100 RBS Exec members along with Deputy CEO on building effective community partnerships.• Received recognition from Chair of RBS board for outstanding stakeholder engagement across all RBS Channels.• Raised £12,500 in one month for Falkirk Foodbank to purchase a van by leading and engaging the local community. Raised awareness on a national scale by nominating the Head of the Food Bank who won STV's Scotland's Real Hero Award after my nomination.• Represented RBS at UK Forces Day and presented to Princess Anne and Prime Minister David Cameron• Represented RBS at crisis meetings with UK and Scottish Governments to save INEOS in 2013 • Lead strategic transformation plans for stakeholders and set up business support clinics.

Line management and leadership responsibility for 26 specialist customer facing relationship managers spread across the whole of Scotland. Servicing some 5900 customers with associated total borrowing of over £520M and deposits of £1.1Billion. Ensuring market share maintained at the same time improve profitability and streamline service delivery. Coach and develop credit skills across the team and ensure early identification of emerging issues and appropriate strategies adopted.Achievements• Maintained market share, improved profitability and streamlined service delivery• Enabled team to identify emerging issues and appropriate strategies through credit skills coaching• Developed a credit policy to enable funding for wind turbine projects from scratch• Lead a successful strategic review and restructure across the division resulting in improved cost effectiveness

As well as supporting & attending matches as a fan I have acted on a consultancy basis through the clubs period of crisis. I am also proud to say that I am a shareholder too.

Successfully led the RBS national franchise division bringing about a successful transformation creating a customer facing proposition. At the same time improved our market understanding , internal governance raised our profile, improved NPS measures. I increased market share and strengthened internal risk management. Introduced an objective data led concept evaluation methodology to better understand the performance of our customer base at the same time identifying emerging risks and opportunities Championed our proposition speaking at national public events and media highlighted our team of experts that were available to add value to existing and prospective customers.Achievements• Designed clear factual reports to enable franchises to understand Central Credit. Spoke publicly and to the press to increase awareness of the sector and support available• Achieved successive annual growth in lending and market share• Greater credit awareness resulted in improved quality lending• Initiated team development programmes which enabled team members career progression through the company

I worked as part of our Head Office team supporting the banks frontline business banking proposition. Key responsibilities included reporting & providing weekly comentary on UK network performance to the Executive Leadership Team, modelling price & reward with subsidiary partners, representing Business Banking UK at national Risk & Credit committees. Further designing & implementing front line reward scheme, leading regular UK network audit reviews undertaken to ensure process adherence met. Achievements • Developed customer fact finder process used by entire network to present day• Created a lending process map to improve application qualityI also successfully led a national project on behalf of the CEO to create a fact find process to address our "negelected customer" population identifying true rather that percieved value. The prcosses created as a resultare still deployed today nearly 20 years on.

Managed and developed a portfolio of local SME customers carrying out regular reviews to ensure their needs and ambitions were met as well as ensuring and delivering effective risk management across the portfolio. Developed local relationships through a network of professionals as well as coaching less experienced team members to ensure an effective and professional team offering.Achievements• Objectives exceeded each year, plus top quartile audit scores, customer satisfaction achievedDelivered upon key KPI's aromg lending/Deposit growth as well as subsidiary partner performance. Top performer in the region for assurance and audit performance.Won an award for leading the best performimg local press campaign securing additionl funding to allow it to continue

Responsibility for all lending at the branch ranging through personal banking to large corporate operating with my own discretionary lending limits and preparing reports to central credit beyond this. Managing the quality of our exposure and agreeing strategies with customers in distress.Following roll out of personal automated credit approval system acted as the contingency sanctioner for South Edinburgh in the event of system failure.Coached and developed branch team around all credit aspects.

Joining as an apprentice at a small village branch Fife I then served at various branches accross Fife and Edinburgh acquiring a rounded banking knowledge. This included acting as assistant manager at two branches the first at ge 21 gaining invaluable managerial and experience.