Adryenne Cooper Email & Phone Number

Dallas, TX, US

London, GB

• All principal scope responsibilities as SRS following acquisition.
• Serve as primary expert of lease administration services and technologies.
• Lead full-cycle projects focused on implementing efficient protocols while streamlining procedures.
• Conducts interviews to identify clients’ needs in performing due diligence to establish and implement a transition plan in customizing database framework setup.
• Identifying areas for optimization.
• Implementing effective change management strategies.

Dallas, Texas, US

• Directed transition projects, including client onboarding, process improvement initiatives, and facilitating database framework setup and/or database software migrations.
• Gap analysis.
• Developed client-specific process manuals and playbooks.
• Design report specifications and ad hoc report writing.
• Managed the real estate administration activities including team oversight, developing staff, and advancing team knowledge.
• Ensured database integrity.

Dallas, Texas, US

• Manage real estate administration tasks, ensuring efficiency.
• Staff growth including improving team cohesion and proficiency.
• Conduction interviews for employee recruitment.
• Aid in transitioning new accounts.
• Assess fulfill report inquiries.
• Contribute to report writing and design.

Dallas, Texas, US

• Assisted with team recruitment and interview process.
• Team oversight and development.
• Completed validation and ensured team accuracy.
• Facilitated client database migrations to and from software such as Harbor Flex, APEX, Visual Lease, ProLease, and others.
• Govern contract expenses and budget related to client onboarding guidelines.
• Nurture client connections.

Dallas, Texas, US

• Act as an information hub.
• Safeguard and verify the accuracy of the client’s database.
• Supervise staff members and account deliverables.

Dallas, Texas, US

• Orchestrated communication between the company and new clients.
• Led client interviews to pinpoint needs for formulating transition plans.
• Asses and test data integrity.
• Manage third-party project abstracting and deliverables.
• Report writing software.
• Craft monthly reporting packages.

Dallas, Texas, US

• Reviewed, summarized, and extracted key details from lease documents abstracting into client designated database platform.
• Upkeep of all essential data within the real estate and transaction tracking database.
• Oversaw lease expirations and options, collaborating with both internal and external brokers and managers to effectively address client real estate requirements.
• Conduct desktop audits to reconcile and manage all recurring + one-time payments to landlords and vendors.
• CPI adjustments.
• Administered subleases, handling invoicing, billbacks and collections.

Dallas, TX, US

• Contributed to the annual budget preparation process.
• Oversaw tenant move-ins and move-outs in a systematic fashion.
• Maintained comprehensive tenant records encompassing payments and deposits.
• Actively pursued the recovery of outstanding debts.
• Conducted routine inspections of the premises, documenting any property service requirements.
• Fulfilled other assigned duties as required.