Adam Sromek Email & Phone Number

Manchester, United Kingdom

Manchester Area, United Kingdom

• Led business readiness for SAS Data Separation (bank separation from Coop Group)
• Established Governance model / framework for Exco team, creating transparent link to Senior Manager Regime
• Implemented bespoke acceptance criteria to provide demonstrable evidence to the regulator that all risks understood, quantified and mitigated prior to cut over event
• Established clear and concise engagement with the wider business to ensure successful migration event
• Worked closely with third party delivery teams (IBM, BDP)
• Reported directly into Chief Data Officer and COO

Manchester, England, United Kingdom

• Led the Delivery of the bank’s key strategic migration to a Windows 10 estate from XP, £50m Programme
• Lead Business readiness, Deployment, planning & delivery
• Responsible for leading team of 15+ comprised of project managers, BAs, readiness leads
• Developed the bank’s roll out plan and framework for business readiness to successfully roll out 4,000+ w10 devices, liaising closely with all heads of departments
• Established approach to mitigate all critical EUCs (end user computing) across estate and implemented link to ‘evergreen’ strategy

Manchester, England, United Kingdom

• Led multi- discipline Change function of 40+ FTE across the Customer Facing and Operational areas of Co-op Bank
• Responsible for leading on:o Process management & Improvemento Business readinesso Lean improvemento Communications
• Responsible for ensuring the smooth implementation of local and strategic change to all customer channels including: Secured & Unsecured arrears, Contact Centre, back office processing teams.

Manchester, United Kingdom

• Key Delivery in 2013
• Quality Management Framework (QMF) – Led the OAM stream of a Directorate wide strategic project delivering a new operational framework and systems for assessment of collections staff. Due to competing priorities across.
• Regulatory Footprint Secured Arrears – I designed and led an exercise in identifying all the core regulatory requirements of the secured arrears area. Using SME’s from our internal compliance, audit and regulatory risk.
• Risk Framework – Including RCSA, and identification and tracking of in process risk. Leading the OAM stream for a directorate wide strategic project designing and implementing a new Risk Framework. Providing a core.