• Assisting, supporting & training Mr. Fridays (Butlers) at both Soneva Fushi & Soneva Jani.• Ensure that all tasks are carried out within the time frame and in accordance with high standards. • Handling guest complaints and effectively handling multiple projects / tasks.

- Assisting and managing Front Office day-­‐to-­‐day operations for Front Office Manager.- Ensure and monitor check-­‐in and check-­‐outs are carried out in accordance with Lux Resorts standards.- Assist & support Front Desk and Guest Service team to handle guest complaints.- Pro-­‐actively identify guest needs and coordinate with concerned departments.- Act as Manager on duty in absence of senior management team.

Managed and administered all clientele relations for guests staying at the most exclusive rooms; amongst these guests include politicians, heads of states, sports & entertainment personal, journalists, businesspersons, and other high profile personal that play a vital role in publicizing Soneva Resorts. Pre-arranged all elements of the personalized requests of the guest aswell as the immediate requests that arise during their stay.Organize, serve and host various events… Show more Managed and administered all clientele relations for guests staying at the most exclusive rooms; amongst these guests include politicians, heads of states, sports & entertainment personal, journalists, businesspersons, and other high profile personal that play a vital role in publicizing Soneva Resorts. Pre-arranged all elements of the personalized requests of the guest aswell as the immediate requests that arise during their stay.Organize, serve and host various events including parties, dinners and special functions that cater and meet the high expectations of thedistinguished guests. Show less