April W. Email & Phone Number

Professional, goal oriented, self-starter who is highly detail oriented.ADMINISTRATIVEProcess payroll for several different sites, meet deadlines for purchase orders from vendors, create and maintain spreadsheets pertaining to temp and permanent employees attendance and reviews, as well as tracking overtime. Perform safety audits for office and warehouse to ensure compliance. Greet clients and walk them through the safety procedures required to visit the facility. Front desk and clerical duties including filing, faxing, email, and Microsoft office related documentation.CUSTOMER SERVICE/BANKINGMeet specific goals for member service, sales and accuracy.Educate members about convenient service options such as online banking, mobile banking and shared branching. Responsible for the accuracy of all transactions, ensuring all member requests are processed accurately and efficiently. Responsible for researching all teller transactions when potential errors are identified and responsible for communicating with affected membersSALESProvide customer service on demand in high pressure environment. Met and exceed customer expectations through product and services, cash handling and problem solving. Management and supervision of up to four employees, create and maintain Excel spreadsheets from provided documentation, meet sales quotas and exceed goals, which resulted in promotions and bonuses. · Consistently top five in store team metrics in sales· Create an experience like no other, positioning products and services that best fit a client’s needs through active listening.· employed by the third largest wireless service provider in the U.S. helping people learn to love their multi-media devices and making the most out of their current or prospective devicesVOLUNTEER· Financial secretary, recording secretary - Bavarian Sports Club · Volunteer coordinator, cash office staff -GAF Society · Fundraising chairman - BSC Holzhacker Buam

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  The University Of Toledo

  General Studies