Andrew Duff Email & Phone Number

Detroit, Mi, Us

Founder of Video Gaming Convention- grew public attendance from 300 to 1500 in 4 yearsrecruited and manage over 50 vendors for annual event. Leads a staff of 15 to manage event

Auburn Hills, Michigan, Us

Vendor Selection & Negotiation: Led the vendor selection process by evaluating multiple vendors, negotiating contracts, and ensuring the right partner was chosen based on business requirements and project objectives. Managed vendor relationships to ensure deliverables were met within scope, budget, and timeline.PLM System Deployment: Directed the deployment of a Product Lifecycle Management (PLM) system, working closely with an external vendor to customize the application around specific business needs. Managed requirements gathering, testing, and iterative adjustments based on stakeholder feedback.Vendor Collaboration & Customization: Oversaw vendor customization of solutions, ensuring alignment with business goals, and provided clear communication between vendors and internal teams for successful project execution. Enterprise Asset Management (EAM): Managed the deployment of a manufacturing maintenance solution, working with a vendor to roll out the system to multiple plants. Led user training and generated custom reports to support decision-making.SharePoint Migration & Process Automation: Directed the migration from network shared drives to SharePoint, implementing document libraries, lists, and automated workflows to replace paper-based processes and improve operational efficiency.Reporting: Worked with business owners to create detailed reports Workflow Implementation: Designed and implemented automated workflows to replace manual paper sign-off processes, improving efficiency and reducing the potential for errors.Stakeholder Collaboration & Training: Worked closely with internal teams to ensure smooth adoption of SharePoint and power platform, providing training and support to ensure effective use of the platform and alignment with business needs.Process Improvement & Documentation: Analyzed existing paper-based workflows and successfully transitioned them into digital processes, enhancing organizational productivity and ensuring compliance.

Dearborn, Michigan, Us

Led the successful deployment of a Plant Floor Systems Project for Automotive OEM ensuring alignment with production requirements and business objectives.Managed project milestones, budgets, and deadlines, delivering the solution within the allocated resources and time frame, and minimizing operational disruptions.Coordinated with cross-functional teams, including Manufacturing Engineering and plant management to incorporate evolving requirements, handle scope changes, and ensure user acceptance.Facilitated vendor collaboration to implement customized solutions, achieving optimal system performance tailored to manufacturing needs.

Troy, Mi, Us

Detroit, Michigan, Us

Technology: Support GM’s complex Oracle database system using SQL, PS/SQL, and C#.Single point-of-contact providing daily technical support for the GM remarketing team. Managed all phases of multiple project lifecycles – including fit/gap analysis, scheduling, release strategy, user acceptance testing (UAT), deployment, implementation, documentation, user training, and support. Extracted and analyzed Oracle database data and generated critical management reports using Oracle and Access. Extensive communication with offshore partners. Created and maintained IT governance documentation, and participated in SOX auditing. * Championed the introduction of SharePoint in the department. Designed, implemented, and deployed the solution. Trained 15 users in the system, which significantly improves efficiency and accuracy.* Initiated the modernization of Oracle reports to generate easy-to-read charts and graphs.* Created the department’s first process documentation, allowing smoother daily operations.* Worked with IT to facilitate the successful migration from Solaris to Linux.

Dearborn, Michigan, Us

• Led a team of six in the implementation of a Product Lifecycle Management (PLM) system, enabling efficient collaboration between suppliers and the OEM. Oversaw deployment, training, and support to ensure system reliability and seamless supplier integration. •Managed a user acceptance testing lab, overseeing a dedicated budget, documenting all testing procedures, and ensuring full compliance with SOX audit requirements to uphold data integrity and regulatory standards.•Ensured system reliability across the enterprise by establishing best practices for data accuracy, availability, and performance, reducing downtime and minimizing data-related disruptions. •Coordinated deployment and integration with suppliers, managing key milestones and overseeing all aspects of implementation, including training, support, and follow-up to ensure adoption. •Earned Ford Achievement Award for Extraordinary Effort and Performance.• Recipient of Outstanding Leadership Award for VPN connectivity project.

Livonia, Mi, Us

Installed cabling, keystone jacks, patch panels, key systems, VOIP, and CPEs. Customized and repaired servers, PCs, and UNIX workstations for CAD operation. Provided on-site and phone support for networks and workstations.Customiztion and troubleshooting / Repair of PCs, Laptops, Servers and Workstations* Played a key role in expanding services and revenues by adding on-site network and telecommunications installation and service.

Hanover, Md, Us

Provided technical support, service and training for sales staff. Provided on-site network support, training, and installation of CPE (switches, hubs, routers). * Primary installer of all internet connections at Cobo Hall – including the North American International Auto Show – for three years.* Assisted sales staff in landing major accounts in the Detroit metro territory.

Bachelor'S Degree, Business Administration

Associate Degree, Computer Networking

Master Mechanic