Anna D. Email & Phone Number

Scottsdale, Az, Us

Phoenix, Arizona, United States

Complete intake documentation with new clients as well as update client information into HMIS tracking system. Assist in mapping out case plans with clients that include linking them to available services and providing ongoing monitoring of progress toward employment, health and housing goals. Utilize trauma informed care and CTI methodologies when interacting with clients allowing for successful growth in obtaining services and permanent housing.

Tempe, Az

Facilitate and instruct students in English 101 curriculum using online platform Canvas. Grade and provide feedback on student work. Facilitate and maintain communication with students, TAs, and administration throughout the semester. Meet with students to provide additional support and instruction on difficult assignments. Collaborate with co workers and administration in revising assignments and course content based on student performance and instructor feedback.

Phoenix, Arizona, United States

Complete intake documentation with new participants as well as inputting information into Apricot tracking systemEngage participants through individual sessions, referrals, group classes, etc. for Workforce Program. Manage and run Workforce program including meeting with and setting up volunteers with Workforce related positionsAttend ADA Committee meetings and work with participants providing committee feedback regarding participant needs and accomodationsComplete Intake documentation for new participants as well as entered information into apricot tracking system onlineSupported other departments such as support desk in answering phones and assisting with day to day tasks for participants as well as pet shelter with walking pets on weekends when owners and pet shelter staff was not on site.Met regularly with participants to complete IDP as well as other Workforce updates and documentation to support them with workforce education and employment needs.

Phoenix, Arizona, United States

Maintain and promote group calendar and group documentation. Provides clear, concise and consistent documentation adhering to established guidelines and requirements. Form relationships with staff and participants in a trauma informed manner and positive interactions with community.Provides ongoing modeling, support, referrals and resources including taking crisis calls and coordinating services.

Phoenix, Arizona, United States

Answer and communicate with two simultaneous chats with live clients. Ask prompting questions to better determine what support they are needing. Utilize software such as Genesys, Salesforce, Microsoft Outlook, Zoom and Interaction Connect to access, review and discuss information regarding clients’ program in order to better discuss and clarify questions and concerns client is chatting in about. Manage scheduled breaks, meetings, live chat time, email communication and documents ensuring that clients are supported and interacted with in a professional but caring and factual based discussion. Educate incoming email and chat clients on how to use their program Client Dashboard online to research, monitor, and adjust program elements. Facilitate caring and data driven conversation with clients on how to understand their program elements and any effects that changes they request will have short-term and long-term for their program success.

Tempe, Az

5/6th grade General Education Teacher. 7/8th grade Social Studies and Math Teacher. Site Lead. Testing Administration/Technology Coordinator, PLC (Professional Learning Committee Lead).

Phoenix, Az

Mesa, Az

Created and implemented instruction for English 091 students. Facilitated class discussions as well as provided support on writing elements required to be eligible for English 101. Maintained communication, support, and grades online for students as well as met in person for instruction and support.

Bachelor Of Arts - Ba, English Language And Literature, General, 3.06

Master Of Education - Med, Elementary Education And Teaching, 4.0

Associate In Applied Science - Aas, Programming And Systems Analysis

Activities and Societies: Awarded Degree Honors with Distinction (Cumulative GPA: 3.50 - 3.69/4.0).